Luther Brookdale Toyota - Service Center

Great Service! I have the oil changed in my car at this dealership. You don't have to wait long even when there are many cars ahead of you. The price is fair and I h I have the oil changed in my car at this dealership. You don't have to wait long even when there are many cars ahead of you. The price is fair and I have come to the conclusion that it is worth a little extra to be able to trust the service. They have not tried to sell anything and have been honest when everything is fine with the car. Which has been everytime I have been there. The employees seem happy to be working there and are respectful and polite. More

5,000 mile Luther Care check in Stopped in today to get 5,000 mile check done. Met right way and taken care of in the manner I’m used to. Very friendly and professional. Ran into Stopped in today to get 5,000 mile check done. Met right way and taken care of in the manner I’m used to. Very friendly and professional. Ran into my salesman, Ron Kerkow. He remembered me and asked me about my surgery that I had 3 months prior. Even though he way busy with other customers, he took the time to make me feel welcome! The service tech found me looking at new vehicles and even had the knowledge to answer my questions. p.s. I like your coffee machines. Bill Johnson More

Always great service Duane in Service did a great job of sharing the info I needed to make a decision about the service I needed today. Also in sharing information regardi Duane in Service did a great job of sharing the info I needed to make a decision about the service I needed today. Also in sharing information regarding an upcoming tire sale after I informed him of that need. The services were done quickly and right.the first time! More

Overnight Drop Off In preparation for our upcoming trip to North Carolina, I took our '06 Sienna in to make sure it was ship shape for the trip and to take care of some In preparation for our upcoming trip to North Carolina, I took our '06 Sienna in to make sure it was ship shape for the trip and to take care of some recommended maintenance. I had to use the overnight drop off service. I had never used it before and getting there at 8pm, it was dark outside. All of the building and lots surrounding it were very well lit though. I felt safe walking about the parking lot at night because of how well lit it was. The drop box area was clearly labeled in big lettering on the side of the service bays. The drop paperwork had detailed instructions. The paperwork let me detail what work I wanted done on the van. The next day, Jeremy, my service rep this time, and I had to talk several times on the phone to take care of work I had specified and another issue they had found. Jeremy was understanding about the upcoming trip and said they'd get everything taken care of so we would have a safe trip. I never saw Jeremy face to face during this service visit, but felt he cared about our van and our situation even though we only discussed things on the phone. More

Always tremendous customer service, We are always greeted in a friendly manner and served with efficiency and thoroughness. The waiting room is outstanding- easy to pass the time relaxi We are always greeted in a friendly manner and served with efficiency and thoroughness. The waiting room is outstanding- easy to pass the time relaxing or working. More

Great Routine Maintenance I took my 2013 Prius C in for its 10,000 mile/1 year routine maintenance. My car was quickly whisked away, I enjoyed the pleasant waiting room with a I took my 2013 Prius C in for its 10,000 mile/1 year routine maintenance. My car was quickly whisked away, I enjoyed the pleasant waiting room with a cup of Starbucks coffee and a magazine, and my car was ready and waiting, freshly serviced and washed, about 40 minutes later. I'm very satisfied with this dealership's service department. More

Tremendous! took my car in for the 10000 miles service! Which are some inspections and a synthetic oil change!also was having trouble with my driver's seat not lo took my car in for the 10000 miles service! Which are some inspections and a synthetic oil change!also was having trouble with my driver's seat not locking in properly!everything was done to my satisfaction in less than an hour! Coffee and donuts are on the house..a big thank you Luther Brookdale Toyota! More

In for service, out with a new Corolla I came in for the last of my 2 year maintenance including an oil change. Greeted by first name as always and prompt service. I waited and looked at th I came in for the last of my 2 year maintenance including an oil change. Greeted by first name as always and prompt service. I waited and looked at the new vehicles as I had been reading about the newly designed Corolla. I ended up trading in the old Corolla LE for a new Corolla LE Plus. Great working with Tim Olson to work out the details. More

Great service once again On my most recent visit to Luther Toyota, I discovered I left my purse and cell phone at home. Rather than having to go back home without getting my On my most recent visit to Luther Toyota, I discovered I left my purse and cell phone at home. Rather than having to go back home without getting my van serviced, they let me call home and get credit card info so I could pay my bill. Just another example of the excellent customer service we have been receiving since we purchased our Sienna from them in 2004. More

I have been a happy customer since 2008! I bought my Camry at Luther Brookdale Toyota in 2008. They are friendly, no pressure, get the job done well and get me on the road. I bought my Camry at Luther Brookdale Toyota in 2008. They are friendly, no pressure, get the job done well and get me on the road. More