Luther Brookdale Toyota - Service Center

Thank you Good job, I took my car to the shop. Did good job employees where friendly. I'm satisfied the work they did and I will Recommend to family members Good job, I took my car to the shop. Did good job employees where friendly. I'm satisfied the work they did and I will Recommend to family members More

Schiwa Yang, you rock! Had a great experience today with Oil change service. Schiwa Yang did a great job. Service is done quickly. After service, they did car wash too. Had a great experience today with Oil change service. Schiwa Yang did a great job. Service is done quickly. After service, they did car wash too. More

Excellent time on a snowy morning I recently completed a 3600 mile road trip with our '12 RAV4 and way-overran our 35K service, But it was easy to get scheduled in online and seemingl I recently completed a 3600 mile road trip with our '12 RAV4 and way-overran our 35K service, But it was easy to get scheduled in online and seemingly even easier to get in and out of LBT. I had to wait, but drove in with someone waiting to take the car off my hands, walked right up to the counter with service advisor, Robert M, who reviewed past work done and selected just the work that was needed - nothing extra. I went and enjoyed coffee and a paper and before I knew it was paying my bill and heading out to a freshly serviced and washed car. Thanks. More

wonderful service! will go back! Friendly, wonderful, helpful are just a few words to express how greatful I am for this dealership. I was nervous as the place we bought our prius v' Friendly, wonderful, helpful are just a few words to express how greatful I am for this dealership. I was nervous as the place we bought our prius v's from was not giving us good service. After today I will no longer worry. I know we will be taken care of going forward with piece of mind. More

Excellent service When I recently took our Camry for an oil change, some work related to routine maintenance and a recall item was suggested. I was offered a rental car When I recently took our Camry for an oil change, some work related to routine maintenance and a recall item was suggested. I was offered a rental car free of charge, because the work would take 2 hrs. I was able to get some errands done while they worked on our car. I like the nice waiting area provided. I feel valued as a customer. More

Class Act Customer Service The Customer Service is definitely "Class Act" from the Service Advisor to the Lounge to the Billing Dept - Everyone is very friendly and helpful. It The Customer Service is definitely "Class Act" from the Service Advisor to the Lounge to the Billing Dept - Everyone is very friendly and helpful. It makes the "wait time" at Toyota much more enjoyable. More

Cluster xxxx I has a long scratch in my left side sliding door,Spoke to a service adviser and ordered 2 side moldings strips, Service and Parts each called me for I has a long scratch in my left side sliding door,Spoke to a service adviser and ordered 2 side moldings strips, Service and Parts each called me for an installation, when I came in I was told (after an hour wait) Toyota didn't make these strips - Parts had confirmed two were available for me. Nothing got done - I asked for a price on tires which was (for the same Michelin Tire) $170 more than my local Discount Tire price - Did I look that Stupid? Has anyone heard about the internet? Then I waited 10 minutes while they washed my van on a rainy day. What was the point? The Best New Car service in the Twin City but not Today. More

Alway great service Had to replace tires. Price was very competitive to even on line prices. Also took care of recall issue. Job was finished a half hour before the promi Had to replace tires. Price was very competitive to even on line prices. Also took care of recall issue. Job was finished a half hour before the promised time. More

If only there were more such as this I started using the service department of this dealer about two years ago after my regular mechanic retired. I wish I had started using Luther Toyota I started using the service department of this dealer about two years ago after my regular mechanic retired. I wish I had started using Luther Toyota sooner. Their courtesy and professionalism is unmatched. I have never had anything less than a perfect transaction there. I never feel as though they are trying to sell a product or service I do not need. My two cars that I purchased new are a thirteen year old Avalon and a six year old Corolla. My wife and I hope these will be the last two cars we ever own. From what I have seen of their service, our hope should be achievable. More

The Wife and Daughters love this place Sorry but I never really go myself because I'm generally too busy working and stuff....but I can positively state that my wife and daughters all love Sorry but I never really go myself because I'm generally too busy working and stuff....but I can positively state that my wife and daughters all love these guys.... We have two Camry's and a RAV4 from them.... They're competitive with any of the places out there and they make you feel like you matter. That's what really counts......we used to shop around for service in the old days but now we just like keeping everything with the dealers......they have the training and know the vehicle....if they're a good one (like these guys) why bother going elsewhere??? More