Luther Brookdale Toyota - Service Center

Great routine maintenance, above & beyond recall repair On May 11, 2015, Jeremy Brisbin and his crew, as always, did a great job on my car's routine maintenance (oil change and "Maintenance One" package), a On May 11, 2015, Jeremy Brisbin and his crew, as always, did a great job on my car's routine maintenance (oil change and "Maintenance One" package), and, because he knew I was about to leave on my annual vacation, driving many miles, some on gravel roads and other tough places, he moved heaven and earth to get the parts to do the two safety recall repairs for which my car was waiting. It was a great feeling to head out on the road, knowing that my airbags were safe. Jeremy, Steve Miller, and Duane Green have been taking care of my cars for over 25 years, and I wouldn't dream of going elsewhere. More

Too expensive and poor quality work They're suppose to wash my car but guess not. Maybe because they forgot or maybe it's too old. I don't know. And the labor cost is outrageous. If you They're suppose to wash my car but guess not. Maybe because they forgot or maybe it's too old. I don't know. And the labor cost is outrageous. If you have a older model car I would just recommend doing independent shops instead of Dealership. The labor cost are too much. And they didn't even wash my car. How sad. For all those 5+ star review it's most likely reviewed by the people who work there. More

Recent service on my corolla The service itself was good but the price was outragously high for just a simple oil change! I was totally speechless. Almost $58! It's a corolla for The service itself was good but the price was outragously high for just a simple oil change! I was totally speechless. Almost $58! It's a corolla for goodness sake! More

Constantly Impressed I have used this dealership for 7 years to service the two Camry Hybrids I purchased at that dealership. Although there is another Toyota dealer close I have used this dealership for 7 years to service the two Camry Hybrids I purchased at that dealership. Although there is another Toyota dealer closer to my home, I continue to use Brookdale due to the courtesy they show their customers. They check in with customers while they wait in the service area. They call customers if they do not wait at the dealership to let them know when work is finished. They show interest when I tell them about any issues with my vehicle. More

oil change appt I always receive good service at Luther Brookdale Toyota. I've been going there for service since I purchased my 2009 Toyota Camry in 2008. The serv I always receive good service at Luther Brookdale Toyota. I've been going there for service since I purchased my 2009 Toyota Camry in 2008. The service advisors and customer service staff are always friendly, helpful, and knowledgeable. More

Service is EXCELLENT I have been coming for service for over 20 years since it was Toyota City and they were in the different location. The service is EXCELLENT! They ta I have been coming for service for over 20 years since it was Toyota City and they were in the different location. The service is EXCELLENT! They take care of everything efficiently and quickly. Everyone is very pleasant, answers my questions. I wouldn't go anywhere else.! More

Fantastic I had a wonderful experience at this dealership. I came in to have a maintenance check up and oil change on my 2014 Camry and was immediately greeted I had a wonderful experience at this dealership. I came in to have a maintenance check up and oil change on my 2014 Camry and was immediately greeted upon entering the garage. While I was waiting, Randy, a very kind service representative approached me and asked me how I liked my car and if I had any questions about it. I of course had a few about the audio components since I am not an electronics guru. Randy took the time to go over the audio features of my car and answered all my questions. He also was quite patient when in the midst of him providing me instructions about the car's audio features my 16 year old daughter called me from school and needed to talk to me. On top of all that he touched up a spot on my car for free where I had accidentally scratched my lower rear bumper. I definitely will return to this dealership. More

Awesome Came in for a 20,000 mile oil change and tire rotation with no appointment necessary and out in 25 minutes. Outstanding! Love getting the car washed Came in for a 20,000 mile oil change and tire rotation with no appointment necessary and out in 25 minutes. Outstanding! Love getting the car washed each time also! More

The extra mile I travel from Richfield to Brooklyn Center because you have such great service! Clean, comfortable, courteous, and able to anticipate needs- even the I travel from Richfield to Brooklyn Center because you have such great service! Clean, comfortable, courteous, and able to anticipate needs- even the guys who are hopping in and out of cars! You have service that can't be beat, and you have earned my 15 years loyalty. More

Warranty service performed I brought in my 2010 Tundra with significant corrosion issues in the bed. Steve Miller contacted Toyota and they covered the replacement of the entire I brought in my 2010 Tundra with significant corrosion issues in the bed. Steve Miller contacted Toyota and they covered the replacement of the entire bed under warranty and in addition I was provided a rental car at no charge. The experience for this major repair was outstanding and I have nothing but great things to say about this dealership, their handling of this situation, and Toyota for standing behind their vehicles. More