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Luther Brookdale Toyota - Service Center

Brooklyn Center, MN

4.8
994 Reviews

994 Reviews of Luther Brookdale Toyota - Service Center

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November 21, 2023

Had to have a major repair done on my RAV4 and the Luther Toyota took great care of me. They got me in and out quickly and got me back on the road! More

by B Seifert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Miller
Dec 05, 2023 -

Luther Brookdale Toyota responded

Thank you for sharing your positive feedback with us!

November 18, 2023

Nicely located, first contact very friendly, prompt, waiting area nicely kept, recieved car sooner than quoted. Warranty work was done promptly. More

by Harry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service....great!
Nov 21, 2023 -

Luther Brookdale Toyota responded

Thank you for the 5-star review!

November 17, 2023

I had my car towed to Brooklyn Toyota on Friday PM. Duane initiated the paperwork to service my Camry Hybrid which was completely dead. Duane called me Monday first thing in the morning to inform about More

by jmherdezg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Green, Service Advisor
Nov 21, 2023 -

Luther Brookdale Toyota responded

Thank you for sharing your positive feedback with us!

November 02, 2023

Friendly staff and knowledgeable, service completed when he said it would be completed, easy scheduling, and clean comfortable waiting area. More

by galetomr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service writer and cashier clerk.
Nov 06, 2023 -

Luther Brookdale Toyota responded

Thank you so much for sharing this with us!

October 24, 2023

The service on my vehicle was very helpful and was done in a very timely manner! Thank you! More

by m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Brisbin
Nov 06, 2023 -

Luther Brookdale Toyota responded

Thanks for the 5-star review!

October 20, 2023

Employees have always been helpful knowledgeable and friendly and this visit was no different! Thank you! More

by Lyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Garrido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Luther Brookdale Toyota responded

Thank you so much for sharing this with us!

October 05, 2023

Everyone is very nice, they do a great job of communicating, the waiting area is spacious and there is free coffee and water. More

by RF57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Oct 11, 2023 -

Luther Brookdale Toyota responded

Thank you for the positive review; we're glad you had a great experience at our dealership. We look forward to working with you again in the future!

October 04, 2023

They were on time and they did exactly what I asked them to do. The front desk guy was very polite and helpful. More

by mipposhi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t recognize any names
Oct 04, 2023 -

Luther Brookdale Toyota responded

Thank you for sharing your positive feedback with us!

September 22, 2023

Duane is great as a service associate and understands my 2003 and its needs!! OK, 15 words More

by ellis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Green
Oct 04, 2023 -

Luther Brookdale Toyota responded

Thank you for sharing your positive feedback with us!

September 14, 2023

Good Communication, Explained the continuation of the two-year warranty program. Will be stopping in for service again at my required mileage checkup. More

by dchughes413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
Sep 20, 2023 -

Luther Brookdale Toyota responded

Thank you for the 5-star review and positive words!

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