Luther Brookdale Toyota - Service Center

Outstanding service. We are a committed Toyota family. We have driven Camrys, Avalons and, most recently two RAV4s. We love the car and always receive prompt, courteous an We are a committed Toyota family. We have driven Camrys, Avalons and, most recently two RAV4s. We love the car and always receive prompt, courteous and professional service at Luther Toyota. More

Unscheduled service Had a low tire, drove in, greeted by service techs (know many of them from years of servicing our Toyotas at toyota City/Luther Brookdale), explained Had a low tire, drove in, greeted by service techs (know many of them from years of servicing our Toyotas at toyota City/Luther Brookdale), explained the problem, Jeremy wrote up the order, he met me in waiting area in just over 30 minutes to explain what was found,repairs were completed, & I was on my way. Total time about one hour for drive in service that hadn’t been pre-scheduled. In 30 years of utilizing this dealership’s service, we have always had prompt, professional, effective, friendly encounters. Never had an experience of incomplete or poorly performed service. Those folks know their Toyotas, & get the work done well & promptly. Thanks to all the folks there, from the manager Steve Miller, to all the service advisors, to all the technicians, the greeters that get the mileage & VIN number, & the folks at the cashier desk. More

Always a pleasure getting my car serviced at Brookdale Toyot Excellent Customer Service. Bruce Smith is a top professional. The service Dept is always friendly and efficient. I usually get my car services under Excellent Customer Service. Bruce Smith is a top professional. The service Dept is always friendly and efficient. I usually get my car services under the time estimated, and getting my car washed is always appreciated. More

Timeliness I had a 12:15 appointment and arrived a few minutes early. They took me in immediately. They said it be done in one hour and that was what it took. I I had a 12:15 appointment and arrived a few minutes early. They took me in immediately. They said it be done in one hour and that was what it took. I was surprised that they did not wash the car thou. Also, usually I have picked up the car inside the garage but this time I needed help to find it out in the front lot. I have always had my car serviced at the dealer and shall continue to do so because I think they know the cars needs best. All the employees put the customer first. More

Courteous and efficient Everyone I have ever dealt with at Luther Brookdale Toyota...from sales, to service and parts department are always courteous mindful of my time. Work Everyone I have ever dealt with at Luther Brookdale Toyota...from sales, to service and parts department are always courteous mindful of my time. Work is always completed in an efficient and timely manner. I will continue to bring my vehicle here for service, and will return when it's time to trade-in and lease another vehicle. Thanks Luther Brookdale Toyota!!!👍😊👏 More

Fast—Quality Service I have been going to Brookdale Toyota for Years! I love the personal service. Nic in Service is the Tech I request for all my work on my 3 Toyota’s! I have been going to Brookdale Toyota for Years! I love the personal service. Nic in Service is the Tech I request for all my work on my 3 Toyota’s! More

These guys are the best! Went in for scheduled maintenance and they had me out the door in 30 minutes. They even washed my car. Didn't even have time to finish my coffee! Went in for scheduled maintenance and they had me out the door in 30 minutes. They even washed my car. Didn't even have time to finish my coffee! More

Excellent as usual!!! I came in for an oil change and as usual, they checked over my whole car. They found that my fog lights and license plate lights were burnt out. I n I came in for an oil change and as usual, they checked over my whole car. They found that my fog lights and license plate lights were burnt out. I never would have known that otherwise. They keep my car in fantastic shape! More

Happy customer This was the first time I’ve been able to make an appointment, get in on time and get out within an hour! I got new tires and an oil change, service w This was the first time I’ve been able to make an appointment, get in on time and get out within an hour! I got new tires and an oil change, service was amazing and fast. My only complaint is i usually get a complimentary car wash too. More

Scion 2005 Servicing since day 1 Top notch service as usual . My XB is always good when I bring him in for service. Always upfront with pricing and things that are needed and whats no Top notch service as usual . My XB is always good when I bring him in for service. Always upfront with pricing and things that are needed and whats not needed. That's what I like Keep him up and running.... More