Luther Brookdale Toyota - Service Center

Excellent service 145K checkup done efficiently and timely. Everyone was very pleasant, polite, and professional, from runners to service advisors to cashiers. Don’t mi 145K checkup done efficiently and timely. Everyone was very pleasant, polite, and professional, from runners to service advisors to cashiers. Don’t mind waiting, as they have a nice waiting area. More

Great Job in service center I noticed my car was having trouble backing up so I stopped by and they were able to do the work right away needed rear breaks. and a oil change. Alon I noticed my car was having trouble backing up so I stopped by and they were able to do the work right away needed rear breaks. and a oil change. Along with some work on a recall. They were friendly and the work was done faster then they had said it would be done. I like going to this store they are always friendly. from the first person when you drive your car in to the cashier when you are done. More

It’s a pleasure The dealership runs smoothly and is a pleasant experience. From sales to service, most everyone I’ve worked with has been helfpul and kind. They conti The dealership runs smoothly and is a pleasant experience. From sales to service, most everyone I’ve worked with has been helfpul and kind. They continue to be a pleasure to work with! More

Luther Brookdale for the Win I will probably always come back to one of the Luther Brookdale dealerships for my car needs, indefinitely. They really do take the time to sit down I will probably always come back to one of the Luther Brookdale dealerships for my car needs, indefinitely. They really do take the time to sit down and work with you to find a vehicle and payment options that make sense. You never feel pressured and you never feel like "just another dollar sign". Prior to purchasing my current vehicle that I have through Luther Brookdale Toyota, I shopped around to 4 other dealerships and they were all awful experiences. When I came to Luther Brookdale (which is where I had purchased my prior car), I kicked myself for not just coming there first. I won't make that mistake again. Diana Gumeniuc was new to the sales team at the time but you never would have known as she was so friendly and so helpful. I highly recommend her. Plus, they have an awesome servicing program for people that lease their vehicles. You don't pay a dime and they check your fluids, rotate your tires, check the air filters, and give you a free carwash at the end of it (which is a huge win after this long winter). More

Great service department. All are friendly. Rob help us today. He is always very helpful. Whenever we go we go look for Rob first but if he is off all the others ha department. All are friendly. Rob help us today. He is always very helpful. Whenever we go we go look for Rob first but if he is off all the others have been great also. Always love getting my car serviced here. Thanks! More

Alignment Clean dealership. Friendly staff. I waited for car and it was done when promised. Comfortable.large waiting area. Online time booking did not reflect Clean dealership. Friendly staff. I waited for car and it was done when promised. Comfortable.large waiting area. Online time booking did not reflect true availabilities. Better to call More

Great service I have never gotten such fast and competent service from anywhere else. Always friendly and helpful. I wouldn’t take my Prius anywhere else. Highly I have never gotten such fast and competent service from anywhere else. Always friendly and helpful. I wouldn’t take my Prius anywhere else. Highly recommend More

CUSTOMER SATISFACTION AFTER PURCHASE IS NOT A PRIORITY. I purchased a used (2015) CERTIFIED vehicle on January 21st, 2019 as well as the extended warranty. On February 25th, 2019- just over one month from p I purchased a used (2015) CERTIFIED vehicle on January 21st, 2019 as well as the extended warranty. On February 25th, 2019- just over one month from purchase, my car stopped starting on its own...requiring it to be jump started each time. My Rav4 has NOT started on it's own the past 4 times I've tried to drive it. Yesterday, February 26th, I took the vehicle to an auto store and they diagnosed the battery as being old and no longer holding enough of a charge to start the car. I contacted Luther last night via phone and spoke with multiple people, including the salesman, all of whom told me there is nothing they can do for me. A battery is one of the cheapest things they can replace for a vehicle, but obviously customer service and satisfaction after the purchase of a CERTIFIED vehicle is not a priority of Luther Brookdale Toyota. I was obviously given the original car battery, as this car is 4 years old. More

Fantastic service as always Took my Tundra in for routine service and the check engine light was on. The service tech reset the light and checked things over. Very honest service Took my Tundra in for routine service and the check engine light was on. The service tech reset the light and checked things over. Very honest service, and answered my questions thoroughly. I would recommend this place to everyone who wants quality honest service. More

Very competent and helpful service advisor. I am a regular customer (Toyota Service). I always ask for Duane Green because he is knowledgeable, efficient, helpful and friendly. He always shows c I am a regular customer (Toyota Service). I always ask for Duane Green because he is knowledgeable, efficient, helpful and friendly. He always shows consideration for my budget too. I highly recommend him. More