Luther Brookdale Toyota - Service Center
Brooklyn Center, MN
994 Reviews of Luther Brookdale Toyota - Service Center
Oil Change and Rotation The service was performed on the exact time of the appointment. The service adviser was polite, caring ,showed me to the lounge, told me how long the The service was performed on the exact time of the appointment. The service adviser was polite, caring ,showed me to the lounge, told me how long the service would take. Explained that everything looked good and what they had inspected. The service was performed in less time than what I expected. Also, it is nice to walk out to a clean car! More
Great customer service I was very pleased with Preston in the service department. When I called with the information about my “dead” car not starting even though our trickl I was very pleased with Preston in the service department. When I called with the information about my “dead” car not starting even though our trickle charger showed full charge, he suggested trying to jump it before calling a tow truck. He was right ! It started right up and I was able to avoid the cost of a tow and only needed a new battery. I was able to get my car back very quickly too. Thank you Preston and Luther Brookdale Toyota! More
Service manager, Steve took care of my concern without any. I had a concern from a previous service appmt that went unnoticed. I could not prove what had possibly happened. Steve, the service manager, listene I had a concern from a previous service appmt that went unnoticed. I could not prove what had possibly happened. Steve, the service manager, listened to my concern and with out judgement took care of the problem. He made me feel like a valued customer. With people and service like that, I will be back. More
Pick up of car All was excellent except at the end. Driver who brought my car up left plastic car seat cover, paper mat and did not adjust side mirrors to its origi All was excellent except at the end. Driver who brought my car up left plastic car seat cover, paper mat and did not adjust side mirrors to its original position. I had to take care of these things. More
Service Did not have a appointment but stopped by for a oil change. They said hour and half. Took about hour. Love that they wash the car when done. To get a Did not have a appointment but stopped by for a oil change. They said hour and half. Took about hour. Love that they wash the car when done. To get a oil change for under $ 40 at the dealership is a great deal. More
Excellent Service Brookdale Toyota is the place I go when I need service. Their staff is very friendly, curtious and always take the time to thoroughly explain any issu Brookdale Toyota is the place I go when I need service. Their staff is very friendly, curtious and always take the time to thoroughly explain any issues that I may have with my car. More
Service Department Always receive excellent service and Bob is always helpful with both of our vehicles. Keep our vehicles up to date on our service. Always knows the a Always receive excellent service and Bob is always helpful with both of our vehicles. Keep our vehicles up to date on our service. Always knows the answer when I ask about anything on our vehiles. More
Service What better way to describe service with the word service! Fast, friendly, professional and the sense of caring. This is the best dealership that I h What better way to describe service with the word service! Fast, friendly, professional and the sense of caring. This is the best dealership that I have ever dealt with and wish that I would’ve started my Toyota experience at this dealership 20 years ago instead of four months ago. More
Service Department at Luther Brookdale Toyota I brought my 2015 Rav 4 to Luther Brookdale Toyota for the Toyota Care regularly scheduled maintenance. The service personnel are very friendly and I brought my 2015 Rav 4 to Luther Brookdale Toyota for the Toyota Care regularly scheduled maintenance. The service personnel are very friendly and efficient. Duane Green explained everything that was done on the car and answered all my questions. This is my first Toyota and I would buy another one from this dealer when the time comes. More
Camry oil changed and general maintenance. Duane Green was extremely helpful and knowledgeable. Explained needed maintenance and answered all our questions about any concerns we had. Have alway Duane Green was extremely helpful and knowledgeable. Explained needed maintenance and answered all our questions about any concerns we had. Have always had great service and people who answer and explain everything. We have been bringing our vehicles here since 2000 when we purchased our Camry and we plan on continuing to do so as long as you continue to have great employees like Duane. More