Luther Brookdale Toyota - Service Center

Fantastic customer service 15 k checkup. In and out in 20 minutes. Always fast friendly service. I was just a little surprised to find out that they did not close my hood all t 15 k checkup. In and out in 20 minutes. Always fast friendly service. I was just a little surprised to find out that they did not close my hood all the way and when I called later and spoke with a younger gentleman in service he made me seem like I was calling about something stupid More

Great people I have only been here twice to service my new vehicle but when they say "under a hour" they delivered. They are very friendly and courteous and take c I have only been here twice to service my new vehicle but when they say "under a hour" they delivered. They are very friendly and courteous and take care of you well. I am quite deaf and my aids don't always pick up speech well but they know you when you walk in and will come get you when things are done. They seek you out instead of screaming over a P.A. That is personal and very appreciated. More

Always Great Service! Brookdale Toyota always provides Great Service! Friendly and knowledgeable it is always a pleasure to bring our vehicles in for routine maintenance Brookdale Toyota always provides Great Service! Friendly and knowledgeable it is always a pleasure to bring our vehicles in for routine maintenance. Their waiting area is clean and comfortable with large flat screen TV's, WiFi, snacks, and good coffee. What more can I say - A Great Dealer! More

Regular Service In for a tire rotation and general maintenance check. Always prompt and thorough service. I appreciate the desk work areas and WiFi so I can get some In for a tire rotation and general maintenance check. Always prompt and thorough service. I appreciate the desk work areas and WiFi so I can get some work done while waiting. Been associated with this dealer for nearly 30 years. They do a great job with both service and sales. More

Efficient work and staff is always helpful and trustworthy Staff never fails to provide great service. They were able to diagnose my car and point me to the next direction. Even when I showed up and forgot to Staff never fails to provide great service. They were able to diagnose my car and point me to the next direction. Even when I showed up and forgot to notify them that I will be taking the car after the diagnose, they were able to quickly put the parts back and sign me out and send me on my way. I can always trust Luther More

Friendly, quick service I took my car in for an oil change and went to the customer waiting area and made a phone call and enjoyed their coffee and read some Bible verses and I took my car in for an oil change and went to the customer waiting area and made a phone call and enjoyed their coffee and read some Bible verses and before I knew it my name was called and I was on my way out! Easy peasy! More

Quick, efficient, friendly service. Within 2 hours of thinking I should take my car in for routine service, oil change and a battery check due to the battery dying if the car wasn't driv Within 2 hours of thinking I should take my car in for routine service, oil change and a battery check due to the battery dying if the car wasn't driven every few days, the car was done with a new battery installed after they checked it and found it to be bad. Online scheduling and extended hours make getting service very convenient. Staff were friendly and efficient. More

10000 mile check Recommended maintenance oil change and tires rotated done in less than an hour. Some confusion on ramp to enter building could have used a traffic m Recommended maintenance oil change and tires rotated done in less than an hour. Some confusion on ramp to enter building could have used a traffic manager. More

Removed bolts on old license plate and put the new plate on. I was unable to remove the bolts on my license plate so I could put my new license plate on. Toua Yang was able to remove the bolts and he put my new I was unable to remove the bolts on my license plate so I could put my new license plate on. Toua Yang was able to remove the bolts and he put my new license plate on. He was very helpful and did not charge anything. More

Help--my Low pressure light & maintenance required light on My service advisor, Brad, kept me in the loop each step of the visit, and there were no surprises along the way. Tylor was the technician who checked My service advisor, Brad, kept me in the loop each step of the visit, and there were no surprises along the way. Tylor was the technician who checked everything out. I was given an estimate of up to 2 hours for my visit, but I was on my way in much less time, and all the warning lights are 'off'. Great working with each of them. More