Luther Brookdale Toyota - Service Center

Oil change, review of fluids and tire rotation. Duane was efficient and helpful in reviewing my service needs. I was pleasantly surprised at how fast my service was performed. I also appreciated h Duane was efficient and helpful in reviewing my service needs. I was pleasantly surprised at how fast my service was performed. I also appreciated having a car wash. More

Oil change warning light came on Brought car into service department and the oil was changed within a half hour. The waiting area was pleasant. The ladies at the desk were pleasant as Brought car into service department and the oil was changed within a half hour. The waiting area was pleasant. The ladies at the desk were pleasant as well. More

Schiwa Yang always gives us great service. We brought our van in because it was making a clunking noise. We were prepared to be faced with a costly repair but the cost came to $406 which we t We brought our van in because it was making a clunking noise. We were prepared to be faced with a costly repair but the cost came to $406 which we thought was very reasonable. Schiwa Yang is the service advisor who we always request when we bring either of our Toyotas in for service. He is always very friendly and he makes us feel like we are important customers. He always gives us good service and always keeps us informed as to the status of our repair. He is definitely an asset to Brookdale Toyota. More

Great Service I've been a satisfied customer for 20+ years now. I've bought 3 cars from this dealership and have all of my service done here. It couldn't possibly b I've been a satisfied customer for 20+ years now. I've bought 3 cars from this dealership and have all of my service done here. It couldn't possibly be easier to schedule appointments for service and the wait is always very reasonable, even during busy times. My experiences have been consistently exceptional, which is why I continue to be a customer even though I have another Toyota dealership that is less than 5 miles away from my house. Love this place! More

Always professional and courteous. I keep coming back to Luther Brookdale Toyota because I get treated as a customer should. The service intake is fast and the waiting area has great am I keep coming back to Luther Brookdale Toyota because I get treated as a customer should. The service intake is fast and the waiting area has great amenities. I know that they will suggest maintenance should be done and also recommend what can be deferred. The service team is always friendly and keeps me informed. I trust this maintenance shop with my Tacoma. More

Incredibly helpful! My 2014 Avalon had been in an accident about three years ago. It developed a wiggle in the front end. Balancing the tires helped but not entirely. My 2014 Avalon had been in an accident about three years ago. It developed a wiggle in the front end. Balancing the tires helped but not entirely. Service found a problem with the axle. Service person Duane Green was of great help and got everything fixed the way it should be. More

Excellent customer service Everyone I I’ve dealt with in the Service Dept has been extremely helpful. They kept me informed while my car was being worked on and answered my ques Everyone I I’ve dealt with in the Service Dept has been extremely helpful. They kept me informed while my car was being worked on and answered my questions thoroughly. More

Professional The service reps are straight forward and professional. And they have diagnosed and fixed any problem I have had when other dealerships were unable t The service reps are straight forward and professional. And they have diagnosed and fixed any problem I have had when other dealerships were unable to. More

Consistently high quality service We’ve purchased vehicles & utilized service center at Luther Brookdale Toyota (formerly Toyota City) for 30 years. Service advisors (e.g., Josh, Jere We’ve purchased vehicles & utilized service center at Luther Brookdale Toyota (formerly Toyota City) for 30 years. Service advisors (e.g., Josh, Jeremy, Duane) are thorough & professional, providing complete information & offering options for service completion. Service technicians get the work completed correctly (we’ve never needed a ‘do over’ on any of our services) & in a timely manner. The customer waiting area is very comfortable, & the shuttle service is prompt. The service manager, Steve Miller, sets customer satisfaction as a high priority. More

30,000 service Jeremy was very kind and concise. He communicated that my complementary service had expired and offered different cost options to maximize the financi Jeremy was very kind and concise. He communicated that my complementary service had expired and offered different cost options to maximize the financial investmen of the service (Toyota Plus fot three visits whic was $100 more of just one service). During the service, the ammenities were nice to make the short wait more pleasant. More