Luther Brookdale Toyota - Service Center

Competent, helpful staff I appreciate the thoroughness and honesty of their evaluation and advice to the car owner. I thought I needed my brakes repaired but they said no, ma I appreciate the thoroughness and honesty of their evaluation and advice to the car owner. I thought I needed my brakes repaired but they said no, maybe in another year. Plus I love your lounge! Very comfortable place to wait. Thank you! More

Great experience. Will be going back for future maintenance! Brad was extremely helpful! No pressure to upsell on potential issues they found with the vehicle. maintenance! Brad was extremely helpful! No pressure to upsell on potential issues they found with the vehicle. More

tire rotation it would have been nice if the van had gotten a clean car wash. service recommendations were a needed addition and info on new tire sales was helpful it would have been nice if the van had gotten a clean car wash. service recommendations were a needed addition and info on new tire sales was helpful More

Josh Tousignant is an amazing service associate! Both Josh Tousignant is an amazing service associate! Both Josh and Steve Miller are two reasons we continue to service our vehicles at this dealership! Josh Tousignant is an amazing service associate! Both Josh and Steve Miller are two reasons we continue to service our vehicles at this dealership! Their customer service skills are second to none, and they always exceed my expectations! Josh, thanks again for all you do! More

Outstanding I have been doing business with this dealership for about 20 years. Duane Green in service has to be the best or one of the best in the business. I I have been doing business with this dealership for about 20 years. Duane Green in service has to be the best or one of the best in the business. I am completely satisfied with him each time that I come in for service. I currently have 3 cars from your dealership, so I see Duane a lot. Thank you Duane!!! Tom Green More

Over the 9 years that I’ve owned my Tundra the service department has been excellent to work with. Always getting to the root of any problem and never pushing anything unnecessary on me. This past service department has been excellent to work with. Always getting to the root of any problem and never pushing anything unnecessary on me. This past service appointment with Duane was no exception. At 145K miles there were a number of large items that needed to be addressed. Duane kept me informed of the status and offered sage advice. I appreciate everyone’s care and concern that I have a great experience. More

Luther Toyota Brookdale As always, my service yesterday on my Toyota Camry was top notch. Brought it in without an appointment because the battery light was on. I was greeted As always, my service yesterday on my Toyota Camry was top notch. Brought it in without an appointment because the battery light was on. I was greeted with a friendly smile and hi from Josh as i walked up to his station, then a friendly wave from Duane. Love these guys! Reason behind the light was determined and because it would be a couple hours to fix, Josh offered me a free shuttle ride instead of waiting. Donny, the shuttle driver, was calling my name within minutes of the offer. Very professional, friendly driver. I received a text, my personal preference of notification, from Josh when my car was ready and In the test a number for Donny to call to get a ride back to the dealership. Way cool!!! The service at this dealership by far out does any other i have been to. I also want to do a shout out to the person at the cashier counter, mea culpa for not getting her name, she was very thorough and precise when checking pricing for the service. All around Best place to have your car serviced!! More

Thorough work done well This dealership does thorough work and does it well! I have had nearly all of my car maintenance done there since purchasing my Toyota Sienna van in This dealership does thorough work and does it well! I have had nearly all of my car maintenance done there since purchasing my Toyota Sienna van in 2016! I have been very pleased with the service, the accessibility, the explanations given by the staff, the quickness of finishing tasks, and even the great waiting room space. Recommend them highly! More

Routine 18 mo./15,000 service Convenient appt.to schedule and service was great. In and out in very little time. I was early for my appt. and did not have to wait! Appreciative Convenient appt.to schedule and service was great. In and out in very little time. I was early for my appt. and did not have to wait! Appreciative for the car wash! More

Fast, Friendly and comfortable I brought my car in and they got me in quick, finished ahead of schedule and were very friendly all through the process. Sat down in the nice waiting I brought my car in and they got me in quick, finished ahead of schedule and were very friendly all through the process. Sat down in the nice waiting lounge read my book and had coffee. More