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Luther Brookdale Toyota - Service Center

Brooklyn Center, MN

4.8
994 Reviews

994 Reviews of Luther Brookdale Toyota - Service Center

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March 16, 2020

Excellent service Needed oil change & having intermittent problem with coolant gauge. service advisor was Duane Green, who kept me informed of progress & discussed opt More

by Dewi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane Green
March 15, 2020

Fantastic Service Again I only needed an oil change and related service checks. The work was performed quickly and efficiently. Jeremy as great to work with. Gary Link More

by Linkster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
March 14, 2020

Service Checking for gas smell: nothing found. Second visit to dealership. Not sure what the source is. Had to go find out vehicle status after 1.12 hrs t More

by Kharris827
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
YURI GUMENIUC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Gumeniuc
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2020

Oil Change I was very happy the oil change took about a half hour. Everyone was very helpful and friendly. The waiting area is always clean and comfortable. More

by mherheim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toua Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2020

Thank you I came in late in the evening to have an emergency check regarding one of the tires losing air. It was diagnosed and fixed. I am thankful that they More

by Jan W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toua Yang, Diana Gumeniuc
March 11, 2020

QUICK AND EASY My experience was quick and easy. All personnel so pleasant to work with. Oil change and tire rotation done in a timely manner. Loved the service. More

by Rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
March 11, 2020

Good Service I have regular maintenance done at Luther and like that the service is all done in one place and that they suggest only reasonable maintenance for low More

by TomK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toua Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy -Service Advisor (76366)
March 05, 2020

Everyone is very kind and responsive. They were quick to respond when I drove in for service, The area they provide for wait is very comfortable. Once service was completed, I didn’t have More

by Zoey
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Davis
March 02, 2020

30 MINUTE OIL CHANGE Such a pleasant and quick experience getting an Oil Change and Tire Rotation. In at 9 and out by 9;30!!! Completely happy. Car is clean and ready to More

by Family Services
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach in the Service Department
March 01, 2020

burnt out tail light Did not know I had burnt out tail, appreciated that the service person pointed this out and had it repaired. Thank you. Also the service of having an More

by retired customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toua Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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