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Luther Brookdale Toyota - Service Center

Brooklyn Center, MN

4.8
994 Reviews

994 Reviews of Luther Brookdale Toyota - Service Center

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May 14, 2020

Service Top notch, excellent service as always. This was my first trip there post COVID 19, though. I was a little apprehensive about going, but needed an oil More

by Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didn't catch anyone's name, but all were friendly and competent.
May 18, 2020 -

Luther Brookdale Toyota responded

We're so glad to hear this! Your truly exceptional words mean the world to us. Here's to a great rest of the week and more!

May 09, 2020

Car Service During Covid 19 My car was in a recall for safety service. I was informed about it during my last and recent oil and filter change service. The appointment was done More

by Ray
Recommend Dealer
Yes
Employees Worked With
Tommy Sweany
May 18, 2020 -

Luther Brookdale Toyota responded

Thank you so much for this review and truly exceptional feedback about our service! We are so grateful for these words. Have a great day!

May 01, 2020

Professional; quick service Under the stay-at-home guidelines, I did not know what to expect from the service. Yet, I found the service prompt, friendly and professional. Plast More

by Ray
Recommend Dealer
Yes
Employees Worked With
Richie Heng
May 18, 2020 -

Luther Brookdale Toyota responded

Ray, we're so pleased that you had such a truly exceptional experience with us! Please let us know if there's anything else that we can do for you down the road.

May 01, 2020

Maintenance Came to pick up my car. Called with recommendations and updates. Delivered my car back to me. The only thing they didn't do that I asked was to updat More

by cmcrkocinski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know who I worked with but everyone was professional and helpful
May 18, 2020 -

Luther Brookdale Toyota responded

Thank you so much for this review and rating! Please let us know if there's anything else that we can do for you down the road.

April 25, 2020

BEST SERVICE DEPARTMENT Luther Brookdale Toyota has the best service department around!!! Steve and Brad are huge assets to the service department. Both are always so friendl More

by RAV owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Miller, Brad Dockter
May 18, 2020 -

Luther Brookdale Toyota responded

This is amazing to hear! Thank you so much for this truly exceptional review! We appreciate your loyalty as always!

April 22, 2020

Prompt, respectful, productive Informed service providers. Prompt service. Respectful and took care of the issue. Comfortable environment and space. Work was done promptly and so More

by vanessa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
???? Unfortunately, I do not remember the names.
May 18, 2020 -

Luther Brookdale Toyota responded

Thank you so much for this review! We are so pleased to hear you were helped by our staff and had a truly exceptional experience! All the best until next time!

April 21, 2020

Very friendly and thorough service! Luther Brookdale Toyota is a great place! The service staff was friendly and did a wonderful job in servicing my vehicle. I highly recommend them! More

by Stephanie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toua Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020 -

Luther Brookdale Toyota responded

We're so glad to hear this Stephanie! Thank you for your kind words about our dealership! We are grateful for truly exceptional customers like yourself! Have a great rest of your week!

April 11, 2020

With the way things are with the pandemic , Luther Toyota really have taken it seriously and offered excellent service. Very impressed with the touch less service and that someone was sanitizing and cleaning More

by Diane5168
Recommend Dealer
Yes
Employees Worked With
Robert Loretz
May 18, 2020 -

Luther Brookdale Toyota responded

This is great to hear Diane! Thank you so much for the review and 5-star rating! We're so glad we could provide you truly exceptional service! Have a great rest of your week.

April 02, 2020

My car was serviced for a smaller price than I was quoted at another dealer. Steve in the service department seems to understand social distancing, as did the woman who received my car in the garage. The car More

by Balbannock
Recommend Dealer
Yes
Employees Worked With
Steve
May 18, 2020 -

Luther Brookdale Toyota responded

We're so pleased to hear this! Your truly exceptional words mean the world to us! Here's to a great rest of the week and more!

March 18, 2020

Service of car Thank you Joshua for your responsiveness and going the extra mile to assist me with my towing issues and service of my RAV4. Makes a big difference in More

by Val Gunderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Tousignant
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