Luther Brookdale Toyota - Service Center
Brooklyn Center, MN
994 Reviews of Luther Brookdale Toyota - Service Center
Service Top notch, excellent service as always. This was my first trip there post COVID 19, though. I was a little apprehensive about going, but needed an oil Top notch, excellent service as always. This was my first trip there post COVID 19, though. I was a little apprehensive about going, but needed an oil change. In the end, I was very comforted seeing all of the precautions that were being taken throughout the service experience. Thanks you LBT for making me comfortable with getting service done during a pandemic! More
Car Service During Covid 19 My car was in a recall for safety service. I was informed about it during my last and recent oil and filter change service. The appointment was done My car was in a recall for safety service. I was informed about it during my last and recent oil and filter change service. The appointment was done during that time, followed by a notice in that regard. A phone notification and an email reminder were also sent in that regard. The actual service was efficient and quick. More
Professional; quick service Under the stay-at-home guidelines, I did not know what to expect from the service. Yet, I found the service prompt, friendly and professional. Plast Under the stay-at-home guidelines, I did not know what to expect from the service. Yet, I found the service prompt, friendly and professional. Plastic coverings on the stirring wheel and the driver's seat were made to ensure driver's safety from infection during the servicing process. More
Maintenance Came to pick up my car. Called with recommendations and updates. Delivered my car back to me. The only thing they didn't do that I asked was to updat Came to pick up my car. Called with recommendations and updates. Delivered my car back to me. The only thing they didn't do that I asked was to update my maintenance booklet which I left on the seat of the car and specifically told the driver to be sure to have the service guys fill out. More
BEST SERVICE DEPARTMENT Luther Brookdale Toyota has the best service department around!!! Steve and Brad are huge assets to the service department. Both are always so friendl Luther Brookdale Toyota has the best service department around!!! Steve and Brad are huge assets to the service department. Both are always so friendly and honest. You can trust what they suggest be done to your vehicle and they make every effort to get warranty coverage if possible. The service department keeps us coming back and buying Toyota vehicles time after time. More
Prompt, respectful, productive Informed service providers. Prompt service. Respectful and took care of the issue. Comfortable environment and space. Work was done promptly and so Informed service providers. Prompt service. Respectful and took care of the issue. Comfortable environment and space. Work was done promptly and so far the issue was addressed. We appreciated the snacks! Thanks!! More
Very friendly and thorough service! Luther Brookdale Toyota is a great place! The service staff was friendly and did a wonderful job in servicing my vehicle. I highly recommend them! Luther Brookdale Toyota is a great place! The service staff was friendly and did a wonderful job in servicing my vehicle. I highly recommend them! More
With the way things are with the pandemic , Luther Toyota really have taken it seriously and offered excellent service. Very impressed with the touch less service and that someone was sanitizing and cleaning really have taken it seriously and offered excellent service. Very impressed with the touch less service and that someone was sanitizing and cleaning where anyone had sat. Thank you for the excellent service More
My car was serviced for a smaller price than I was quoted at another dealer. Steve in the service department seems to understand social distancing, as did the woman who received my car in the garage. The car at another dealer. Steve in the service department seems to understand social distancing, as did the woman who received my car in the garage. The car was cleaned, and a glove I lost weeks ago showed up. The work was done in the amount of time they predicted. I'm likely to choose them again. More
Service of car Thank you Joshua for your responsiveness and going the extra mile to assist me with my towing issues and service of my RAV4. Makes a big difference in Thank you Joshua for your responsiveness and going the extra mile to assist me with my towing issues and service of my RAV4. Makes a big difference in a person’s day. More