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Luther Brookdale Toyota - Service Center

Brooklyn Center, MN

4.7
999 Reviews

999 Reviews of Luther Brookdale Toyota - Service Center

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February 23, 2024

Great communication, great teamwork. The sales person, Jerey Brisbin is efficient and really works hard to make the experience good. My car was done in less time than expected and they More

by m.woolever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Brisbin
Feb 28, 2024 -

Luther Brookdale Toyota responded

We will be sure to pass along the positive message! Thanks for sharing with us!

February 21, 2024

Told me what the vehicle needed, and then did it. Very timely. Easy to work with. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DSplus Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Luther Brookdale Toyota responded

Thanks for the 5-star review!

February 09, 2024

friendly, performed every thing needed in a timely manner, everything was explained, clean waiting area. More

by dfied1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie heng
Feb 28, 2024 -

Luther Brookdale Toyota responded

This is so great to hear. Here’s to a great rest of the week and more!

February 02, 2024

The service team at Luther Brookdale Toyota is amazing! They are courteous, efficient, timely... they have a work ethic! It is the only place we take our three vehicles for service. We just purchased a new More

by mhenry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toua Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Luther Brookdale Toyota responded

Thank you for sharing your positive feedback with us!

January 25, 2024

As always, the service department was on top of their game and made the appointment easy and quick. Thank you. More

by bigoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mae Yang
Feb 07, 2024 -

Luther Brookdale Toyota responded

Thanks for the 5-star review!

January 25, 2024

good service and convenient. They need to improve their customer notification. I waited an extra 45 minutes for my oil change because no one told me my car was done. More

by HEIDIWALDRON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service
Feb 07, 2024 -

Luther Brookdale Toyota responded

We apologize for the inconvenience. Your feedback is greatly appreciated and we thank you for sharing it with us!

January 17, 2024

Car has many issues like I have to jump start 2 times a DAY. When I bring it back for services or to check the battery, they keep sending me away wwith the car is good. Nonsense More

by awbotan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
no,
Jan 24, 2024 -

Luther Brookdale Toyota responded

We would like to apologize for your negative experience at our dealership. We’d like to learn more about your specific situation and make things right. Please reach out to me directly to discuss this situation further - Paula Losleben (763)-331-6722

January 16, 2024

I was in and out for maintenance service in 28 minutes. incredible You rock, service department! More

by phin4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Brisbin
Jan 24, 2024 -

Luther Brookdale Toyota responded

Thank you for the 5-star rating! Here's to a great rest of the week and more from all of us at Luther Brookdale Toyota!

January 05, 2024

Great customer experience and work done in a timely and professional manner. Steve explained everything thoroughly and gave me great information for a followup appointment. More

by Don E.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Miller
Jan 24, 2024 -

Luther Brookdale Toyota responded

This is great to hear! We'll be sure to pass your kind words on. All the best for now!

January 03, 2024

Everyone is very polite and efficient; the work was done in a timely manner and I was kept informed throughout the process. From dropping off the car, waiting in a nice clean comfortable area to picking up More

by RF57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy B
Jan 03, 2024 -

Luther Brookdale Toyota responded

Thank you for sharing your positive feedback with us!

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