Luther Brookdale Toyota - Service Center

The service group is top notch. They understand better than I do the reason for my visit and they work at finding the least expensive option for the work that is needed. Friendly, quality service. than I do the reason for my visit and they work at finding the least expensive option for the work that is needed. Friendly, quality service. More

Another great service experience Brought my Avalon in yesterday to have my front and back brakes done -- got 115,000 miles out of them! Jeremy was great about estimating the time it Brought my Avalon in yesterday to have my front and back brakes done -- got 115,000 miles out of them! Jeremy was great about estimating the time it would take, and even helped me find a discount coupon to save me some money. The waiting area was set up for social distancing, and procedures have been updated so you don't have to share pens or sign any paperwork. This is why I have been coming to this dealership for my service needs for 15 years and will continue to do so! More

Highly recommend dealing with Tim Olson when purchasing your next vehicle. Also I have had many vehicles thru the years that have been worked on by the Service Department led by Steve Miller. Good guys! your next vehicle. Also I have had many vehicles thru the years that have been worked on by the Service Department led by Steve Miller. Good guys! #class More

Thank you for your help. I was getting a recall repair done. Thanks for finishing this so well. Also, I appreciate the nice waiting area and the snacks available for use. I was getting a recall repair done. Thanks for finishing this so well. Also, I appreciate the nice waiting area and the snacks available for use. More

It is always a pleasure doing business at Brookdale Toyota. I won't go any place else! Always quick, helpful and pleasant...you're in and out in a flash! Toyota. I won't go any place else! Always quick, helpful and pleasant...you're in and out in a flash! More

The reason I continue to drive Toyota vehicles is because of the EXCELLENT service department at the Luther Brookdale Toyota dealership. All of the service representatives, especially Duane Green, provide k of the EXCELLENT service department at the Luther Brookdale Toyota dealership. All of the service representatives, especially Duane Green, provide knowledge and recommendations to keep our vehicle running in top condition. More

A perfect first 25k miles on the 4Runner The purchasing, service, atmosphere, and the vehicle I am driving from Luther Brookdale Toyota have all been fantastic. All of the staff that I have w The purchasing, service, atmosphere, and the vehicle I am driving from Luther Brookdale Toyota have all been fantastic. All of the staff that I have worked with throughout the first 1.5 years of visiting have been great. I've been able to utilize the online scheduling for my complimentary vehicle service. I really love that feature. I pull right into the garage, leave my keys with the team, then I am able to work or relax in the lounge as needed. Plenty of seating, tables, water, coffee, and snacks available. All visits have been less than 1 hour in time and it couldn't have been a better experience. Thank you Luther Brookdale Toyota for making things so much better than many of the other local dealerships I have been to. I continue to recommended your business to my friends, family, and clients. Chad More

Went in for standard maintenance. Because of the CoVid pandemic I was somewhat cautious, but the service area was kept to proper social distancing as was the waiting area. I was in and out within 1 hour a pandemic I was somewhat cautious, but the service area was kept to proper social distancing as was the waiting area. I was in and out within 1 hour as promised. Service was as always very good. More

Service is always informative, friendly and helpful. Great & easy location to get in for service anytime. My vehicle was done in a timely manner, as well. Great & easy location to get in for service anytime. My vehicle was done in a timely manner, as well. More

Professional Serivice I was happy with the professionalism of the service members from the time I drove into the bay. A car runner quickly waited on me and provided a servi I was happy with the professionalism of the service members from the time I drove into the bay. A car runner quickly waited on me and provided a service slip with vehicle information for me to provide to the receiving desk clerk. The desk clerk was able to identify me and which service was due. I was directed to the waiting area where I noticed an employee wiping down clean the seating area. There was great social distancing being adhered to and all employees were protecting customers by wearing face masks. My service (tire rotation and oil,filter change) did not take more than 20 minutes. When I returned to my vehicle I found the steering wheel and seat nicely covered with a plastic barrier which told me they are taking my safety seriously. My only slight concern is that I believe they should remove them for me so I don't have to touch the plastic. I even verified that the service team actually did the work. I know they rotated my tires because I marked them. I checked the oil when I returned home and it was brand new clean. More