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Luther Brookdale Toyota - Service Center

Brooklyn Center, MN

4.8
994 Reviews

994 Reviews of Luther Brookdale Toyota - Service Center

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August 15, 2020

Drive here from Stillwater because I trust the people Just a routine oil change this time. But as been my experience for 30 plus years, it was another good experience. Highly recommended service departmen More

by Jerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane Green
Aug 21, 2020 -

Luther Brookdale Toyota responded

Jerry, thanks so much for the truly exceptional words about our dealership. It's customers like you that really make each and every day worth it. We appreciate your loyalty as always! All the very best for now!

August 14, 2020

friendly and efficient I purchased my first Tacoma in 1999 and my second in 2014, both from Brookdale Toyota. Several years ago I had a bad experience getting replacement br More

by Rich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Schiwa Yang
Aug 21, 2020 -

Luther Brookdale Toyota responded

Thank you so much for this review and rating! We appreciate your loyalty as always, please let us know if there's anything else that we can do for you down the road.

August 12, 2020

Hands down, best guys and gals to work with! Steve was so helpful and Jeremy took care of all my van needs!I will be a lifetime customer. More

by Maggiemauch
Recommend Dealer
Yes
Employees Worked With
Steve Miller and Jeremy Brisban 10 stars
Aug 21, 2020 -

Luther Brookdale Toyota responded

We're so happy to hear this! Thank you for your kind words about our staff! We are grateful for truly exceptional customers like yourself. We appreciate your loyalty!

August 06, 2020

Very pleased! As had been my experience with Brookdale Toyota, Steve Miller & Jeremy Brisbin I was very please with the service and the way they value me as a custo More

by Jeff G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Miller, Jeremy Brisbin, Bruce Smith
Aug 21, 2020 -

Luther Brookdale Toyota responded

Jeff, thanks so much for the truly exceptional words about Steve, Jeremy and our dealership as a whole! It's customers like you that really make each and every day worth it. Have a great rest of your week ahead!

August 06, 2020

The guys at the service department are always very attentive, respectful and nice, specially Joshua Tousignant. Thank you for the great service and quality trucks. More

by Guiselle
Recommend Dealer
Yes
Employees Worked With
Service Dept
Aug 21, 2020 -

Luther Brookdale Toyota responded

This is great to hear Guiselle! Thank you so much for the review and 5-star rating! We're so glad we could provide you truly exceptional service! Have a great rest of your week.

August 05, 2020

Synthetic oil change Was so nice to get my car washed and was nice that they automatically applied the $5 coupon to the oil change. I did not take off my mask during my v More

by JD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Preston
Aug 21, 2020 -

Luther Brookdale Toyota responded

We're so glad to hear this JD! Thank you for your kind words about our dealership! We are grateful for truly exceptional customers like yourself! Have a great rest of your week!

August 02, 2020

Great service visit My service visit was fast and friendly. I saw lots of evidence of extra cleaning and sanitizing going on around the dealership to protect customers. W More

by Bob J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Brisbin
Aug 21, 2020 -

Luther Brookdale Toyota responded

Thanks very much Bob! We are so pleased to hear you had a truly exceptional experience with our staff! Have a great rest of your week ahead!

July 31, 2020

Oil change on the Scion Service was quick , friendly and done quickly. Jeremy is always very helpful. He always keeps me informed and is always very good at explaining to me More

by rab9144
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
Aug 05, 2020 -

Luther Brookdale Toyota responded

Thanks so much for the truly exceptional words about Jeremy. Please let us know if there's anything else that we can do for you down the road!

July 28, 2020

brookdale toyota I always love going to Brookdale toyota. The staff is friendly and helpful. The service is quick and done correctly. They make sure you understand w More

by suesch2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not remember any names
Jul 31, 2020 -

Luther Brookdale Toyota responded

Thank you so much for this review and rating! We are so pleased to hear you were helped by our staff and had a truly exceptional experience! All the best until next time!

July 25, 2020

The service team are all rounders. Making sure the The service team are all rounders. Making sure the issues get done to the client’s expectation. The manager also gets on the front line if & when c More

by Flk123
Recommend Dealer
Yes
Employees Worked With
Jeremy Brisbin: service & Steve- service manager
Jul 31, 2020 -

Luther Brookdale Toyota responded

We're so happy to hear this! Thank you for your kind words about our staff! We are grateful for truly exceptional customers like yourself.

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