Back

Luther Brookdale Toyota - Service Center

Brooklyn Center, MN

4.8
994 Reviews

994 Reviews of Luther Brookdale Toyota - Service Center

Sort by
September 08, 2020

Convenient, friendly, efficient & reliable service. Extra points for being close to home. Service is fast, waiting room is clean. Decent coffee for customers while waiting. More

by duganrox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert "Bobby D" Dorfe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Ciccarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Badou Gueye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Luther Brookdale Toyota responded

Thank you so much for this review and rating! We are so pleased to hear you were helped by our staff and had a truly exceptional experience! All the best until next time!

September 04, 2020

I purchased a used car at this dealership. It was a fantastic experience as far as buying a car can be. I have since taken the car to the dealership numerous times for warranty servicing and have alwa More

by Jamie62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name of the guy who sold us the car. It was several years ago.
Sep 08, 2020 -

Luther Brookdale Toyota responded

We're so glad to hear this! Thank you for your kind words about our dealership! We are grateful for truly exceptional customers like yourself! Have a great rest of your week!

September 03, 2020

I would like to give special thanks to Duane Green. He was the first tech I met At Luther's several years ago and he saved me from pursuing a bogus problem diagnosed by another garage. I have always retu More

by jep1978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane Green
Sep 08, 2020 -

Luther Brookdale Toyota responded

Thanks so much for the truly exceptional words about Duane and our dealership as a whole! It's customers like you that really make each and every day worth it.

August 29, 2020

The reason I have been using this dealership and service department for decades speaks for itself. Great team! I also refer others here and never ever had bad feedback. More

by Linda Hartmann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service department
Sep 03, 2020 -

Luther Brookdale Toyota responded

Thank you so much for this kind review and truly exceptional feedback about our staff! We are so grateful for these words. We hope to see you again soon! Have a great day!

August 25, 2020

As always my experience working with Luther Toyota was excellent. After hours care and direction by Steve Miller and Jeremy took care me and communicated with me through the whole process!!! More

by Jeff G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Miller, Jeremy Brisbin, Bruce Smith
Sep 03, 2020 -

Luther Brookdale Toyota responded

This is truly exceptional to hear! Thank you so much for this review and we'll be sure to pass your kind words on. All the best for now!

August 21, 2020

Everyone masked, polite and efficient. Not the fastest visit, but good considering how busy. Seemed clean with seating distanced pretty well .Thank you for caring. More

by Evie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Preston Harding
Sep 03, 2020 -

Luther Brookdale Toyota responded

Thank you so much for this kind review and truly exceptional feedback about our staff! We are so grateful for these words. We hope to see you again soon! Have a great day!

August 21, 2020

Outstanding service every time. I love this Dealership because they are very professional, friendly and efficient. They do the job right the first time. I will recommend this Dealership to my friends and More

by Guiselle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Tousignant and everyone’s at the service department.
Sep 03, 2020 -

Luther Brookdale Toyota responded

Thanks for the truly exceptional rating on our end. We're pleased you had such a good experience with our staff! Please let us know if there's anything else that we can do for you down the road.

August 19, 2020

Just a routine tire rotation. Timely and quality service provided, along with recommendation for ongoing PSI to monitor. Car also washed before delivering back to me. Steve Yang, the service advisor, was More

by Todd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Yang
Aug 21, 2020 -

Luther Brookdale Toyota responded

Thank you so much for this review and rating! We are so pleased to hear you were helped by our staff and had a truly exceptional experience! All the best until next time!

August 18, 2020

They kept me in the loop every step of the way. No surprises. The service employees are very kind. The area is so clean and inviting. More

by bobbiemjohnson131
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
Aug 21, 2020 -

Luther Brookdale Toyota responded

Thanks! Your truly exceptional words mean the world to us! Here's to a great rest of the week and more!

August 16, 2020

see below Have used this dealership through 2 or 3 different owners...back to Toyota City in the '70's. Your guys have been personable, trustworthy, reliable. More

by Eileenkriz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't ask names....'have reied on Jeremy, John, Steve...over the years....
Aug 21, 2020 -

Luther Brookdale Toyota responded

Thank you so much for this kind review and truly exceptional feedback about our staff! We are so grateful for these words and appreciate your loyalty. Please let us know if there's anything else that we can do for you down the road.

...
36
...