Back

Luther Brookdale Toyota - Service Center

Brooklyn Center, MN

4.8
994 Reviews

994 Reviews of Luther Brookdale Toyota - Service Center

Sort by
November 02, 2020

I never bring my Toyota Prius to anywhere except Luther Brookdale Toyota for servicing my Prius. I trust the advisor there to give me the best advice and to have my Prius serviced. More

by Stephen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane Green
Nov 04, 2020 -

Luther Brookdale Toyota responded

We're so glad to hear this Stephen! Thank you for your kind words about our dealership! We are grateful for truly exceptional customers like yourself! Have a great rest of your week!

October 30, 2020

Service on our Prius was easy to schedule and all the wok done quickly. The service advisors provide continual updates and and the cost of the work is thorough and reasonable. More

by blanctot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No one
Nov 04, 2020 -

Luther Brookdale Toyota responded

We are so pleased to hear you had a truly exceptional experience with our staff! Have a great rest of your week ahead!

October 22, 2020

As always great service and a short wait time. Clean environment with someone wiping things down constantly. As always the staff is friendly staff and easy to work with. More

by Mjschoolman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Bridbin
Nov 04, 2020 -

Luther Brookdale Toyota responded

We're so pleased that you had such a truly exceptional experience with us! Please let us know if there's anything else that we can do for you down the road.

October 16, 2020

We have been going to Luther Brookdale Toyota for many years, buying our cars there and getting them serviced there at appropriate intervals. In every instance, we have been treated well, any needed repa More

by tbeltrans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toua Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2020 -

Luther Brookdale Toyota responded

Thank you so much for this kind review and truly exceptional feedback about our staff! We are so grateful for these words. We hope to see you again soon! Have a great day!

October 15, 2020

Friendly staff throughout the visit. Service completed within the estimated time provided. Clean waiting area with good choice of beverages while you wait. Look forward to next visit. More

by DMP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Smith
Oct 16, 2020 -

Luther Brookdale Toyota responded

We're so glad to hear this! Thank you for your kind words about our dealership! Have a great rest of your week!

October 14, 2020

Staff at Luther Brookdale Toyota are always helpful, clear in their explanations, and customer-focused. It’s top-notch service all around, and I have always had a positive experience there. More

by Zack G.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Akeylla Takahashi
Oct 16, 2020 -

Luther Brookdale Toyota responded

Zack, thanks so much for the truly exceptional words about our staff and dealership as a whole! It's customers like you that really make each and every day worth it.

October 09, 2020

Great fast friendly service................................................. great waiting area. Check out staff could be friendlier.....what happened to the free cookie More

by biglakebowman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : None
Oct 16, 2020 -

Luther Brookdale Toyota responded

We're so pleased that you had such a truly exceptional experience with us! Please let us know if there's anything else that we can do for you down the road.

October 06, 2020

Duane explains well what is being done and cost. Seemed pricey for checks 1&2 every 15,000 miles. Service excellent. Timely and appreciate masking and distancing. More

by Rosseander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane
Oct 07, 2020 -

Luther Brookdale Toyota responded

We're so pleased that you had such a truly exceptional experience with us! Please let us know if there's anything else that we can do for you down the road.

October 05, 2020

Excellent service: prompt, professional, done correctly the first time. Service advisors Josh, Jeremy, & Duane are the best. Steve Miller supervises a terrific staff of advisors, technicians, & cashiers. W More

by Dewi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh T., Jeremy B., Duane G.
Oct 07, 2020 -

Luther Brookdale Toyota responded

We're so glad to hear this! Thank you for your kind words about our dealership! We are grateful for truly exceptional customers like yourself! Have a great rest of your week!

October 01, 2020

We have been coming to this dealership for over 20 years because of the great service we receive from Jeremy Brisbin. He has always been very helpful and we trust his word. More

by bradjacobson4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Brisbin, five stars.
Oct 07, 2020 -

Luther Brookdale Toyota responded

Thanks so much for the truly exceptional words about Jeremy and our team as a whole here at Luther Brookdale. All the very best for now!

...
34
...