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Luther Brookdale Toyota - Service Center

Brooklyn Center, MN

4.8
994 Reviews

994 Reviews of Luther Brookdale Toyota - Service Center

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February 03, 2021

Friendly, explained services well, done in a timely manner. Do miss the concierge service which was a great help when you have only one vehicle. More

by dicksuejohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
Feb 08, 2021 -

Luther Brookdale Toyota responded

Thanks! Your truly exceptional words mean the world to us! Here's to a great rest of the week and more!

February 01, 2021

My service experience today at Brookdale Toyota was excellent! The Service Tech, Duane, did a good job of explaining the service needed and it was performed in a very timely manner. More

by Smitty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane Green
Feb 08, 2021 -

Luther Brookdale Toyota responded

Thank you so much for this kind review and truly exceptional feedback about our staff! We are so grateful for these words. We hope to see you again soon! Have a great day!

January 26, 2021

Great fast service. I forgot to get an answer to my question displayed on my service ticket. Am I able to give another car a jump start with cables? If so how? The new cars have an assembly over the More

by eaglespoint64@outlook.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Touvesant
Feb 08, 2021 -

Luther Brookdale Toyota responded

Thanks! We are so pleased to hear you had a truly exceptional experience with our staff! Please reach out to me directly when you have a moment and we'll do what we can to answer your question. Paula Losleben (763)-331-6722

January 22, 2021

Your service team all I had contact with very professional and time spent for work completed just about one hour excellent service from your team member Duane Green. More

by uzalacm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DUANE GREEN
Jan 22, 2021 -

Luther Brookdale Toyota responded

Thanks so much for the truly exceptional words about Duane! It's customers like you that really make each and every day worth it. Please let us know if there's anything else that we can do for you down the road.

December 30, 2020

I was in for a battery and car clock check. The service was friendly, professional and efficient. Work was done in the estimated time. The battery needed to be changed and the warranty coverage was clear More

by Ray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Akeylla Takahashi
Jan 22, 2021 -

Luther Brookdale Toyota responded

Ray, we're so pleased that you had such a truly exceptional experience with us! Please let us know if there's anything else that we can do for you down the road.

December 29, 2020

Service check up, efficient, friendly, clean shop. I made an appointment online got in and the did their work in under the estimated time. Easy experience More

by terrik_832
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I did not get a name
Jan 22, 2021 -

Luther Brookdale Toyota responded

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.

December 29, 2020

I always enjoy brining my car to Brookdale Toyota. It's a place where I trust the people. They are always very nice and extremely helpful. More

by Itsme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy & Steve
Jan 22, 2021 -

Luther Brookdale Toyota responded

This is great to hear! Thank you so much for the review and 5-star rating! We're so glad we could provide you truly exceptional service! Have a great rest of your week.

December 29, 2020

I was in for service, everyone is always very friendly. I always bring my car and I have never taken it anywhere else. I am always been very pleased with the service I get and have always been happy bringing More

by Bjunicorn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Brisbin
Jan 22, 2021 -

Luther Brookdale Toyota responded

We're so glad to hear this! Thank you for your kind words about our dealership! We are grateful for truly exceptional customers like yourself! Have a great rest of your week!

December 24, 2020

Great experience. I scheduled Oil Change service online on the 23rd at 10am and there was a 12:30 time slot open for the same day. Drove right into garage, got checked in with Josh, did some work on my co More

by Chad L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh T
Jan 22, 2021 -

Luther Brookdale Toyota responded

This is great to hear Chad! Thank you so much for the review and 5-star rating! We're so glad we could provide you truly exceptional service! Have a great rest of your week.

December 23, 2020

Dealers need to follow your way of treating customer. I will be back need the good coffee.. and happy people and clean store and clean drive up bay.……….. More

by bmvarney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toua Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Luther Brookdale Toyota responded

Thank you so much for this review and rating! We are so pleased to hear you were helped by our staff and had a truly exceptional experience! All the best until next time!

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