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Luther Brookdale Toyota - Service Center

Brooklyn Center, MN

4.8
994 Reviews

994 Reviews of Luther Brookdale Toyota - Service Center

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April 07, 2021

The service advisor who helped out on the service of my 2013 Camry was awesome! Very knowledgeable and was courteous and a pleasure to work with. More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know name
Apr 28, 2021 -

Luther Brookdale Toyota responded

Thank you so much for this review and rating! We are so pleased to hear you were helped by our staff and had a truly exceptional experience! All the best until next time!

April 02, 2021

Service appointment went well. Visited for an oil change only. Had not planned for new tires, alignment or a recall, but advisor explained the need and had a good tire sale going. Was offered a free loane More

by RCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Did not write down name of advisor or cashier
Apr 28, 2021 -

Luther Brookdale Toyota responded

We are so pleased to hear you had a truly exceptional experience with our staff! Have a great rest of your week ahead!

March 31, 2021

Great service, stated time to complete work was right on. Everyone was very professional, the service over the years has always been very good and timely. More

by bsuper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toua Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Luther Brookdale Toyota responded

We're so pleased that you had such a truly exceptional experience with us! Please let us know if there's anything else that we can do for you down the road.

March 25, 2021

I've been taking my cars to Luther Brookdale Toyota since 2009 and have never been disappointed. Customer service is great, the waiting area is very comfortable with lots of space, and the work is always don More

by Toyota customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane Green
Apr 28, 2021 -

Luther Brookdale Toyota responded

We're so glad to hear this! Thank you for your kind words about our dealership! We are grateful for truly exceptional customers like yourself! Have a great rest of your week!

March 17, 2021

Service was quick, the technician and cashier were courteous and the technician did not push unwanted or unnecessary repairs. The cost of the oil change was completely affordable. More

by JJaspersen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny
Mar 24, 2021 -

Luther Brookdale Toyota responded

Thanks! We are so pleased to hear you had a truly exceptional experience with our staff! Have a great rest of your week ahead!

March 17, 2021

From the time Richie greeted me in the service area to driving my car away, freshly washed, the experience was excellent at Luther Toyota. Will definitely be back for future service when needed. Thanks! More

by Fred Rengel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richie. Service
Mar 24, 2021 -

Luther Brookdale Toyota responded

Thanks Fred! Your truly exceptional words mean the world to us! Here's to a great rest of the week and more!

March 15, 2021

Was able to get in right away and they were done with my RAV4 in less time than they quoted me. Very pleasant experience as usual. More

by OreoDad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane Green
Mar 24, 2021 -

Luther Brookdale Toyota responded

We're so pleased that you had such a truly exceptional experience with us! Please let us know if there's anything else that we can do for you down the road.

March 11, 2021

Always professional- always helpful. I have bought (and leased) my last 4 cars here! Courteous and helpful staff in both sales and service. Never disappoints! More

by tneff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Eckert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Ciccarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edvin Sejfic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linch Her
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Luther Brookdale Toyota responded

We're so pleased that you had such a truly exceptional experience with us! Please let us know if there's anything else that we can do for you down the road.

March 09, 2021

Excellent service, but honestly, if you want me to leave more reviews please get rid of the required twenty five word minimum review. It’s why I avoid filling out more of these. More

by Kathy G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane in service
Mar 24, 2021 -

Luther Brookdale Toyota responded

Thank you for your honesty, Kathy. Please let us know if there's anything else that we can do for you down the road.

March 09, 2021

Josh was amazing. He went out of his way to help me with my service issues. He was friendly, knowledgeable and helpful. He made it an awesome experience! More

by Donna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh in. The service check in area
Mar 24, 2021 -

Luther Brookdale Toyota responded

This is great to hear Donna! Thank you so much for the review and 5-star rating! We're so glad we could provide you truly exceptional service! Have a great rest of your week.

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