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Luther Brookdale Toyota - Service Center

Brooklyn Center, MN

4.8
994 Reviews

994 Reviews of Luther Brookdale Toyota - Service Center

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June 22, 2021

Miss the personal contact of the service writer vs.text message only when service was completed. More

by Scortch
Recommend Dealer
Yes
Employees Worked With
Brad Dockter
June 18, 2021

Excellent service. Very kind individuals and really work hard to make the customer happy. Very customer focused. Would definitely recommend this service department to all! More

by Itsme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 25, 2021 -

Luther Brookdale Toyota responded

This is great to hear! Thank you so much for the review and 5-star rating! We're so glad we could provide you truly exceptional service! Have a great rest of your week.

June 17, 2021

I bought the truck there in 2012 and only use Luther Brookdale for service when in Mn. I trust them for all maintenance at a fair cost. The staff is trained well in providing courteous service The truc More

by Big Eric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service dept.
Jun 25, 2021 -

Luther Brookdale Toyota responded

Thank you so much for this kind review and truly exceptional feedback about our staff! We are so grateful for these words. We hope to see you again soon! Have a great day!

June 12, 2021

Always satisfied with Luther Brookdale Toyota service. I was told it would take possibly two hours, but it was all accomplished in about an hour. More

by Ted1940
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Quaday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Smith
Jun 25, 2021 -

Luther Brookdale Toyota responded

We're so pleased that you had such a truly exceptional experience with us! Please let us know if there's anything else that we can do for you down the road.

June 04, 2021

We have purchased two new vehicles from Brookdale Toyota and have been more than pleased with both of them. Service has always been satisfactory and very professionally done. More

by waldart7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert "Bobby D" Dorfe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

Luther Brookdale Toyota responded

We're so glad to hear this! Thank you for your kind words about our dealership! We are grateful for truly exceptional customers like yourself! Have a great rest of your week!

June 03, 2021

Top notch service advisors! Brad, Josh, Duane Great job as always! The reason i keep coming back. Only repair the needed and no selling of other stuff More

by kmarjohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad, Josh, Duane
Jun 07, 2021 -

Luther Brookdale Toyota responded

Thanks! Your truly exceptional words mean the world to us! Here's to a great rest of the week and more!

June 03, 2021

Courtesy and polite, reasonable timeframe for work ... great service ...I would definitely think of buying a new car at this dealership for their service work. More

by mack1ste
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane
Jun 07, 2021 -

Luther Brookdale Toyota responded

We really appreciate you taking the time to share your experience with us. We are so lucky to have customers like you. We look forward to working with you again in the future!

June 02, 2021

Service was prompt, efficient, professional and friendly. Recommended service was only for the present needs of the car. This is based on a system that keeps track on the services done on the car, compared More

by Ray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Berisbin
Jun 07, 2021 -

Luther Brookdale Toyota responded

Thank you so much for this kind review and truly exceptional feedback about our staff! We are so grateful for these words. We hope to see you again soon! Have a great day!

May 25, 2021

Everyone was very friendly & polite. The waiting area was a very clean environment with comfortable seating & did the service was done in a timely manner. More

by neetsay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept
Jun 07, 2021 -

Luther Brookdale Toyota responded

We're so glad to hear this! Thank you for your kind words about our dealership! We are grateful for truly exceptional customers like yourself! Have a great rest of your week!

May 24, 2021

I always receive amazing service at Brookdale Toyota! Staff are always friendly, clear, and transparent about what they see and what is needed. I have been a customer of Brookdale Toyota for many years a More

by elizabethfrohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
Jun 07, 2021 -

Luther Brookdale Toyota responded

Elizabeth, we're so pleased that you had such a truly exceptional experience with us! Please let us know if there's anything else that we can do for you down the road.

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