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Luther Brookdale Toyota - Service Center

Brooklyn Center, MN

4.8
994 Reviews

994 Reviews of Luther Brookdale Toyota - Service Center

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August 04, 2021

Always get great service here. Have always brought my Camery here. Our service guy is great. We love working with Duane. He always lets us know what needs to be done and told us if futretire sale as we m More

by Liesel59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane service department
Aug 06, 2021 -

Luther Brookdale Toyota responded

We're thrilled to hear that you enjoyed your experience working with our team! Until next time.

July 30, 2021

In for no appointment oil change. Done in less than an hour, including check all systems. Advised of need to replace engine air filter & this was done. Service advisors Jeremy B, Josh T, & Duane G are ver More

by Dewi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy B
Aug 02, 2021 -

Luther Brookdale Toyota responded

We appreciate the high praise and look forward to your next visit!

July 27, 2021

Everything was great, from the ease of making an appointment to the to the greeting, to the comfort and cleanliness of the waiting area and texts about the status of my vehicle. Everyone was very fr More

by RF57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jul 27, 2021 -

Luther Brookdale Toyota responded

We're thrilled to hear that you had a great experience with our team! We look forward to working with you again in the future.

July 24, 2021

I needed to move up the pick up time dor my car (following brake job) and they put two guys in the job to make it happen. Wonderful service! More

by Heather
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
Jul 26, 2021 -

Luther Brookdale Toyota responded

Heather, we're so glad our team was able to deliver your desired results. Thank you for the great review!

July 24, 2021

Fixed my problem with the car and completed a recall. Got in and out quickly. Steve was friendly and the mechanics identified and fixed the issue quickly. More

by billy.yang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Yang
Jul 26, 2021 -

Luther Brookdale Toyota responded

Billy, we appreciate the wonderful review and feedback. Thanks for being a valued customer!

July 23, 2021

Well run operation. Very professional. A diverse staff. They know how to use technology to communicate with you. Their website has chat and you receive a check-in text when you arrive with and reminders More

by Vincent Chapin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Davis
Jul 26, 2021 -

Luther Brookdale Toyota responded

Thank you for the wonderful review, Vincent! We strive to deliver an excellent experience for everyone we work with. We look forward to your next appointment with us!

July 15, 2021

Clean environment with attentive service. I appreciate the water, coffee available. The service representative kept me informed about the work being done on my car. More

by DSH1953
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember the person’s name. He was professional and efficient .
Jul 23, 2021 -

Luther Brookdale Toyota responded

Thank you for the wonderful review!

July 14, 2021

I purchased a new Highlander yesterday. The salesman noticed that one of the third row seats would not fold down. I called Jeremy first thing in the morning to see if I could get it Fixed as we are g More

by Bailey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Brisbin
Jul 23, 2021 -

Luther Brookdale Toyota responded

Bailey, we're happy to hear that Jeremy was able to help solve the issue with your new Highlander. Enjoy your new vehicle and we look forward to working with you again in the future!

June 26, 2021

Service representative was very kind and efficient, and the service provided was fairly prompt even tho I had no appointment due to dead battery. Appreciate! More

by Dak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert "Bobby D" Dorfe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

Luther Brookdale Toyota responded

Thank you for the wonderful review! We're thrilled to hear that you had an exceptional experience with our team.

June 24, 2021

I was very pleased with the service. I will be back and appreciate your location. I’ll last time I was pleased too which is why I came back More

by Brenda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 25, 2021 -

Luther Brookdale Toyota responded

Thank you so much for this review and rating! We are so pleased to hear you were helped by our staff and had a truly exceptional experience! All the best until next time!

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