Luther Brookdale Toyota - Service Center
Brooklyn Center, MN
994 Reviews of Luther Brookdale Toyota - Service Center
Always get great service here. Have always brought my Camery here. Our service guy is great. We love working with Duane. He always lets us know what needs to be done and told us if futretire sale as we m Camery here. Our service guy is great. We love working with Duane. He always lets us know what needs to be done and told us if futretire sale as we mentioned we may need new tires soon. More
In for no appointment oil change. Done in less than an hour, including check all systems. Advised of need to replace engine air filter & this was done. Service advisors Jeremy B, Josh T, & Duane G are ver hour, including check all systems. Advised of need to replace engine air filter & this was done. Service advisors Jeremy B, Josh T, & Duane G are very personable & professional. Have never, in 30+ years, had to return to correct a service error. That's a darn good record! More
Everything was great, from the ease of making an appointment to the to the greeting, to the comfort and cleanliness of the waiting area and texts about the status of my vehicle. Everyone was very fr appointment to the to the greeting, to the comfort and cleanliness of the waiting area and texts about the status of my vehicle. Everyone was very friendly, a very good experience. More
Fixed my problem with the car and completed a recall. Got in and out quickly. Steve was friendly and the mechanics identified and fixed the issue quickly. in and out quickly. Steve was friendly and the mechanics identified and fixed the issue quickly. More
Well run operation. Very professional. A diverse staff. They know how to use technology to communicate with you. Their website has chat and you receive a check-in text when you arrive with and reminders They know how to use technology to communicate with you. Their website has chat and you receive a check-in text when you arrive with and reminders of your appointment in advance. They check-in with you before they do anything major or costly on your vehicle. Their waiting room is very nice--large screen television; beverages and snacks. More
Clean environment with attentive service. I appreciate the water, coffee available. The service representative kept me informed about the work being done on my car. the water, coffee available. The service representative kept me informed about the work being done on my car. More
I purchased a new Highlander yesterday. The salesman noticed that one of the third row seats would not fold down. I called Jeremy first thing in the morning to see if I could get it Fixed as we are g noticed that one of the third row seats would not fold down. I called Jeremy first thing in the morning to see if I could get it Fixed as we are going on a trip this weekend. He was great and told me to bring in the car immediately. I did. And the seat was fixed within an hour and a half. Seems a cable inside the seat was not installed properly. Huge Thank You to Jeremy and the service department for their concern and prompt attention. Always enjoy dealing with the service department at Brookdale Toyota. Great staff, professional, friendly and always great service. More
Service representative was very kind and efficient, and the service provided was fairly prompt even tho I had no appointment due to dead battery. Appreciate! the service provided was fairly prompt even tho I had no appointment due to dead battery. Appreciate! More