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Luther Brookdale Toyota - Service Center

Brooklyn Center, MN

4.8
994 Reviews

994 Reviews of Luther Brookdale Toyota - Service Center

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September 18, 2021

Good service, nice waiting area. And great service writers. Have my vehicle serviced there all the time. More

by Rgwing15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Kihle
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2021

Good help upon my arrival for service on my vehicle, explanation of work to be performed understood, estimate of time was right on line ~ my contact with all service reps pleasant. Nice group of employ More

by Sandy
Recommend Dealer
Yes
Employees Worked With
Joshua Tousignant, another young man whose name I do not know, and a very pleasant cashier.
Sep 23, 2021 -

Luther Brookdale Toyota responded

Thank you for the glowing review, Sandy! We look forward to working with you again in the future.

September 04, 2021

Always a pleasure to bring in my vehicle. Richie was friendly and efficient and the work was done in the time that was quoted. I appreciate being able to "walk in" and not have to schedule the work in a More

by Prycec
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie
Sep 08, 2021 -

Luther Brookdale Toyota responded

Thank you for sharing your experience with us!

September 04, 2021

Routine service work. All went well. Which has been my experience for many, many years. I value the trust, reliability and competency. Make life good. More

by Jerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane Green
Sep 08, 2021 -

Luther Brookdale Toyota responded

Thank you for the high praise, Jerry! We look forward to seeing you next time.

September 02, 2021

It's always easy to get in to see them. They stand behind their work and always follow up if there is any question about what was done for me More

by Kal
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Desk
Sep 08, 2021 -

Luther Brookdale Toyota responded

Thank you for the high praise, Kal! Until next time.

August 29, 2021

Brought my car in for an oil change in the afternoon when they were busy, the care was done ahead of schedule I was given. More

by cgstromberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Baeyen
Sep 08, 2021 -

Luther Brookdale Toyota responded

We always aim for excellent customer service! We're thrilled to hear that your enjoyed your experience with us.

August 24, 2021

scheduled oil change service online late at night when I could. In and out no problems, barely had time to have two cups of complimentary coffee! More

by Preacher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane Green
Aug 26, 2021 -

Luther Brookdale Toyota responded

We're so glad we were able to treat you to a quick and efficient service appointment! We look forward to seeing you again in the future.

August 12, 2021

Excellent experience at Luther Brookdale. They were able to get me in for service on short notice and take care of a fuel pump recall I was not yet aware of. Brad D. was great at getting me in and taken ca More

by MichaelF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Dockter
Aug 16, 2021 -

Luther Brookdale Toyota responded

Thank you for the wonderful review, Michael. We're thrilled to hear that you had such a great experience with our team and look forward to working with you again in the future.

August 11, 2021

Best service I have ever had in the Twin Cities metro area. I love my RAV4 and believe it is the only make and model I will drive ever again. More

by chterrell65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Name unknown
Aug 12, 2021 -

Luther Brookdale Toyota responded

Thank you for such high praise! We look forward to working with you again in the future.

August 04, 2021

Everyone is motivated and on top of their work. Very hospitable place to wait for service to be done. Well staffed and very efficiently run dealership. More

by Sha Kot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None
Aug 06, 2021 -

Luther Brookdale Toyota responded

Thank you for the fantastic review! We look forward to working with you again in the future.

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