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Luther Brookdale Toyota - Service Center

Brooklyn Center, MN

4.8
994 Reviews

994 Reviews of Luther Brookdale Toyota - Service Center

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December 08, 2021

Excellent experience from the service group. For 35 years of having this service department do our car work, I have nothing but good things to say. I did have a small issue with the billing people...two mode More

by Jerry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Green
Dec 10, 2021 -

Luther Brookdale Toyota responded

We appreciate your business, Jerry! Thank you for the wonderful review.

December 07, 2021

Great Customer service, they keep me informed about about how much time it will take and what I need to have done to my vehicle. very comfortable while I wait! More

by thay4368
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Brisbin, George J Johnson
Dec 10, 2021 -

Luther Brookdale Toyota responded

We appreciate the wonderful review!

December 04, 2021

I have ALWAYS received the best service here. I have been a loyal customer through 4 cars. My Corolla. Camry, Ventana and Highlander. I love the friendly atmosphere and the knowledgeable sales and service More

by jlmaharg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane
Dec 04, 2021 -

jlmaharg responded

Thank you for being my partner in Toyota sales and service. In 25 years, ive never gone anywhere else!!

Dec 10, 2021 -

Luther Brookdale Toyota responded

We appreciate your loyalty and look forward to your future visits!

Dec 10, 2021 -

jlmaharg responded

As long as I have a car, it will be a Toyota and as long as I have a Toyota it will be serviced at Luther Brookdale Toyota!

December 03, 2021

Steve,I give your dealer ship 5 stars.In particular Steve, I give your dealer ship 5 stars. In particular Duane Green He is the best in the business. I can say enough good thing about him. He has he More

by Roger Luedtke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane Grenn
Dec 10, 2021 -

Luther Brookdale Toyota responded

Duane is the best, Roger! Thank you for the wonderful review.

December 03, 2021

Great customer service every time I visit. The labor cost is a little too much, but the convivence you get is worth the cost. More

by Rashid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neng Lee
Dec 10, 2021 -

Luther Brookdale Toyota responded

Thank you for the five-star review, Rashid!

December 01, 2021

Always very professional, curteous and knowledgable. Nice waiting area. I was impressed with an associate walking around to clean and sanitize surfaces. More

by JH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Badou Gueye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Luther Brookdale Toyota responded

The safety of our guests is of highest priority. We appreciate your business and look forward to helping you again in the future.

November 19, 2021

Staff was very kind and even replaced a part on my car for free due to the inconvenience I previously experienced. More

by gberni19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Schiwa Yang
Dec 10, 2021 -

Luther Brookdale Toyota responded

Thank you for the wonderful review!

November 19, 2021

Courteous service with a smile. Thanks for having coffee and other drinks available. So nice! More

by mamashally
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Had service done. Not sure of names
Dec 10, 2021 -

Luther Brookdale Toyota responded

We're thrilled to hear that you enjoyed your experience with us!

November 15, 2021

Excellent service department! Work done perfectly. Fair pricing. Brad was a great advisor. Mechanic did great work. Car washed which was a nice perk. Best service department. More

by RAV owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Miller and Brad Dockter
Dec 10, 2021 -

Luther Brookdale Toyota responded

Thank you for the review! We think our service department is top notch, too.

November 11, 2021

I was treated politely and had all my questions answered clearly and quickly. Communication between phone service and advisor was accurate so they knew my exact concerns before I arrived. More

by DMP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane Green
Nov 12, 2021 -

Luther Brookdale Toyota responded

It is our aim to please! Thank you for the wonderful review.

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