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Luther Brookdale Toyota - Service Center

Brooklyn Center, MN

4.8
994 Reviews

994 Reviews of Luther Brookdale Toyota - Service Center

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January 01, 2022

They provide the expected top level service each and every time I visit the shop. I can trust them to do the job correctly, without any doubt some small detail might be overlooked. They have my comple More

by swaabd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane
Jan 05, 2022 -

Luther Brookdale Toyota responded

We pride ourselves on providing the very best service! Thank you for the wonderful review.

December 27, 2021

I had an issue with my sliding door on my mini van but remembered there was a recall/warranty on it. I dropped it off and they had all the warranty information in their system and was able to fix it unde More

by dhanna96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Baeyen
Jan 05, 2022 -

Luther Brookdale Toyota responded

Thank you for choosing Luther Brookdale! We look forward to your next visit.

December 27, 2021

I had not been to this dealership for some years. I was very impressed with the service I received. The service advisor helped me through an issue which I very much appreciated. A rock solid ethical deal More

by Trock001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Brisbin
Jan 05, 2022 -

Luther Brookdale Toyota responded

We appreciate the high praise!

Jan 05, 2022 -

Trock001 responded

The service advisor who helped me said he had been at the dealership for over 30 years.

December 27, 2021

This was my first service visit; I was completely satisfied with every step in the process, from online scheduling to the checkout options. More

by 1st time service customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department staff
Jan 05, 2022 -

Luther Brookdale Toyota responded

Thank you for choosing Luther Brookdale! Until next time.

December 23, 2021

It was easy to call and schedule an appointment. The service staff was courteous and asked good questions to understand what my car's issue was. More

by SSP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy ?
Jan 05, 2022 -

Luther Brookdale Toyota responded

We're always happy to help! Thank you for stopping in and we look forward to helping you again in the future.

December 19, 2021

Treated very well, the charges were well explained. I came in with what i thought was a battery problem, they tested for free and told me it was fine. She asked me to take a picture of the warning light More

by shim0142
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maykayla?
Dec 23, 2021 -

Luther Brookdale Toyota responded

Thank you for the five-star rating! We really appreciate the support. Have a truly exceptional rest of your week!

December 19, 2021

Great experience with Luther Brookdale Toyota, yet again! I've been going here for 6 years to service my RAV4. One thing I didn't get this time was the one pager of all the things about my car with red, yell More

by PoppyMom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
Dec 23, 2021 -

Luther Brookdale Toyota responded

This is truly exceptional to hear! Thank you so much for this review and we'll be sure to pass your kind words on. All the best for now!

December 18, 2021

I was told repairs would cost $377 and that it would take an hour and a half to complete. The final bill was $270 and the work only took about 30 minutes to complete. I walked away a very happy camper! More

by JJaspersen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane
Dec 23, 2021 -

Luther Brookdale Toyota responded

This review made our day!

Dec 23, 2021 -

JJaspersen responded

Thank you! Every bit of my review is true and I sincerely appreciate the service (and the price of it) that I received. Merry Christmas to the entire Brookdale Luther Toyota team!

December 11, 2021

Misael has been my sales person twice, no pressure, listens. Service has been good over 15 years of going there. More

by HG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Misael
Dec 14, 2021 -

Luther Brookdale Toyota responded

Thank you so much for taking the time to leave us this amazing review!

December 08, 2021

Service team was fast and knowledgeable. Cashiers were delightful, especially Coua. Drink and coffee bar was well stocked and waiting room clean, with wifi and TV's. In and out for an oil change in 30 min More

by Xiaher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coub
Dec 10, 2021 -

Luther Brookdale Toyota responded

We're glad your time with us was comfortable and efficient! Until next time.

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