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Luther Brookdale Toyota - Service Center

Brooklyn Center, MN

4.8
994 Reviews

994 Reviews of Luther Brookdale Toyota - Service Center

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January 14, 2022

Zach provided great service! The service was completed on time. The work is always done properly. Thanks! More

by greven
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Baeyen
May 12, 2022 -

Luther Brookdale Toyota responded

We aim to please! We are so glad to learn that you enjoyed your experience with us. Until next time!

January 12, 2022

Purchased a set of new take off tires from service department, Stellar service from staff, outstanding value, better than any tire shop. Check with them first if you need tires. More

by William Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad in service
May 12, 2022 -

Luther Brookdale Toyota responded

Thank you for the high praise, William! We're thrilled to hear that you enjoyed your experience with us.

January 12, 2022

Great service, very nice people, kept me well informed as to the progress on my car. Everyone is very helpful and pleasant. More

by RF57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Miller and Jeremy
May 12, 2022 -

Luther Brookdale Toyota responded

We appreciate the praise and are glad to hear that you enjoyed your visit to Luther Brookdale.

January 11, 2022

Service and service writers have always been very helpful. When I have work done it's always done properly. More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept. BRAD
May 12, 2022 -

Luther Brookdale Toyota responded

We aim to please, John! Thanks for choosing Luther Brookdale.

January 10, 2022

Timely for my appointment, and my service representative was attentive and understood why I was bringing my vehicle in today. At the end, all of my questions were answered. Would recommend any service to More

by rdoering
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Miller
May 12, 2022 -

Luther Brookdale Toyota responded

We're so pleased to hear that you enjoyed your visit to Luther Brookdale. Until next time!

January 07, 2022

I always appreciate Jeremy's help. He is a very good listener, he is wonderfully knowledgeable, respectful and realistic! We are hoping for good health for all of you! More

by nancygipple
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Brisbin
May 12, 2022 -

Luther Brookdale Toyota responded

Thank you for the kind sentiment! We look forward to assisting you again in the future.

January 07, 2022

Your service advisors are so personable and kind. Jeremy Brisbin recognizes me and calls me by name when I walk in. More

by mtnestbmk
Recommend Dealer
Yes
Employees Worked With
Keith Kihle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Luther Brookdale Toyota responded

We do our best to provide excellent service! Thank you for the wonderful review.

January 06, 2022

Service needed was done on time and the car was washed so I am pleased. More

by dumbo55369
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
May 12, 2022 -

Luther Brookdale Toyota responded

We're glad to hear you had a positive experience with us! Until next time.

January 05, 2022

Prompt, professional, accurately completed service. Service advisors and check out staff very pleasant and helpful. Service techs know their Toyotas, getting the service done correctly & timely. More

by Dewi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh T, Jeremy B, Duane G, service manager Steve Miller
May 12, 2022 -

Luther Brookdale Toyota responded

Thank you for the wonderful review! We look forward to the next time we can assist you.

January 02, 2022

Chiwa provided excellent service and was really resourceful and knowledgeable! We would definitely recommend him. More

by VANG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chiwa
Jan 05, 2022 -

Luther Brookdale Toyota responded

We're thrilled to hear that you had an excellent experience with our team! We look forward to your next visit.

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