Luther Brookdale Toyota - Service Center

Please advise/remind customers that when service is completed, we will be notified by phone message. I sat in the waiting area for an extra hour before I realized my car was ready. While sitting ther completed, we will be notified by phone message. I sat in the waiting area for an extra hour before I realized my car was ready. While sitting there, employees regularly walked through the area announcing a customer's name so I was waiting for my name to be called. Nice waiting area and delicious lattes...but still, would have preferred to have been on my way home! More

Nice facility that caters to customers having service issues. Staff are friendly, knowledgeable, and eager to please. Only downside is that it is very e pensive! issues. Staff are friendly, knowledgeable, and eager to please. Only downside is that it is very e pensive! More

This location is definitely a 5 star! ! Excellent service department, great customer service, friendly and helpful staff. ! Excellent service department, great customer service, friendly and helpful staff. More

The service team did a great job with helping me. My car was taken good care of. My car was taken good care of. More

Everyone is so helpful and courteous. Everything was explained to me in detail and in a way that was easy to understand. My car was done exactly at the time I was told. Everything was explained to me in detail and in a way that was easy to understand. My car was done exactly at the time I was told. More

Excellent communication regarding service items identified that were not my list. Work done, as usual, competently and professionally. Duane Green has been my service contact for many, many years. identified that were not my list. Work done, as usual, competently and professionally. Duane Green has been my service contact for many, many years. And it is a pleasure to deal with someone of his caliber and character. More

Diane as usual provided great service got me in and back out promptly! Also he answered all my questions! out promptly! Also he answered all my questions! More

The staff is pleasant and easy to work with, especially Duane. He’s absolutely fantastic, breaking down and explaining things that need to be done and things that can wait, offering no judgement. It took a Duane. He’s absolutely fantastic, breaking down and explaining things that need to be done and things that can wait, offering no judgement. It took a little longer than I expected for my service to be completed, but that (and the higher cost of a dealership versus a local shop) are the only negatives. More

Brookdale Luther has been my dealership of choice for my car purchases and repairs for over 25 years car purchases and repairs for over 25 years More

Great Customer Service! Friendly employees, service was completed on time and included a car wash. Friendly employees, service was completed on time and included a car wash. More