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Luther Brookdale Toyota - Service Center

Brooklyn Center, MN

4.8
994 Reviews

994 Reviews of Luther Brookdale Toyota - Service Center

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August 12, 2022

The staff at Luther Brookdale Toyota are amazing. Very knowledgeable and polite. Jeremy helped me with my soon to be flat tire and explained to me that it couldn’t be patched so I bought another tire More

by katcha93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Brisbin
Aug 26, 2022 -

Luther Brookdale Toyota responded

We appreciate the great review!

July 22, 2022

The service group did a great job. They addressed my specific concerns and communicated all the details very well. More

by paulmn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Brisbin, Marshaya Horn
Aug 26, 2022 -

Luther Brookdale Toyota responded

Thank you so much for the review!

July 22, 2022

Our sales person was great. Easy purchase. Then I just took it for my first service and they did a great job and even cleaned my car. More

by jkles55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Ciccarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

Luther Brookdale Toyota responded

Thank you so much for the review!

July 22, 2022

They are pleasant to deal with. Have a great system for customers waiting for service on their cars. They keep you informed of progress on your service in a comfortable setting. The More

by Linda's
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department employees.
Jul 27, 2022 -

Luther Brookdale Toyota responded

Thank you for the wonderful review! We are always happy to help.

July 20, 2022

Very quick to address my issues and resolve them. Very convenient concierge service so I didn't need to miss any work or sit and wait. More

by Barleypops
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

Luther Brookdale Toyota responded

Thank you so much for the feedback!

July 10, 2022

The service dept takes care of all my needs & way beyond. The staff at the receiving desk are very professional & are excellent in what they do . More

by Flk123
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Brisbin
Jul 15, 2022 -

Luther Brookdale Toyota responded

Thank you so much for the great review!

July 02, 2022

I really appreciated the service guy who I worked with. Very nice and helpful. Explained things to me. More

by Diane K Post
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JerryBrisbin
Jul 15, 2022 -

Luther Brookdale Toyota responded

Thank you for the wonderful feedback!

July 02, 2022

The service department is amazing - always professional and they keep me updated- I feel they get the job done correctly and efficiently. More

by cadols
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Brisbin
Jul 15, 2022 -

Luther Brookdale Toyota responded

We appreciate the great review!

June 17, 2022

Provided good service when I brought my vehicle in for an oil change and tire rotation. More

by fult0007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Akeylla Takahashi
Jul 15, 2022 -

Luther Brookdale Toyota responded

Thank you so much for the review!

June 17, 2022

I wasn't sure what was going wrong with my car, but called and brought it after dash lights went off. Glad I did, because car wouldn't start after I pulled into the Service garage drop off. As they pre More

by PoppyMom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richie Heng
Jul 15, 2022 -

Luther Brookdale Toyota responded

We appreciate the kind review!

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