Luther Brookdale Toyota - Service Center
Brooklyn Center, MN
994 Reviews of Luther Brookdale Toyota - Service Center
I have been going to Luther Brookdale Toyota since they open. Staff was very friendly and professional. Thank you for Steve Yang who was helping me couple day ago on my vehicle service. open. Staff was very friendly and professional. Thank you for Steve Yang who was helping me couple day ago on my vehicle service. More
Prompt and courteous. Would highly recommend them to purchase and service a vehicle at Brookdale Toyota Would highly recommend them to purchase and service a vehicle at Brookdale Toyota More
I have used this dealership for service for many years. I took my 06 Tacoma in because my truck would not shift into 4x4 lo or hi. After an hour service writer tells me truck needs a new transfer case. I took my 06 Tacoma in because my truck would not shift into 4x4 lo or hi. After an hour service writer tells me truck needs a new transfer case. The cost a little over $5000 dollars. No thanks. I took my truck to local independent mechanic and was told it is a small a small electric motor near the front differential was bad. Removed and replaced for around $300! I had a similar thing happen about 5 years ago at Luther Toyota. The service manager assured me it was a mistake by a service writer and would never happen again. How does it go? Fool me once shame on you, fool me twice shame on me! More
Great service and communication, they always do a great job of letting you know what your vehicle needs and how long it will take to be completed. Everyone is always very pleasant to deal with and very goo job of letting you know what your vehicle needs and how long it will take to be completed. Everyone is always very pleasant to deal with and very good at their job. More
Readily available appointments, service advisor (Jeremy Brisbin) & service department manager (Steve Miller) know us & greeted us by name. We had an electrical problem, technicians diagnosed, Jeremy kept u Brisbin) & service department manager (Steve Miller) know us & greeted us by name. We had an electrical problem, technicians diagnosed, Jeremy kept us apprised of progress & costs, job was completed in timely & cost effective manner. Very pleasant, professional staff. More
I was greeted promptly and Schiwa was great in letting me know the cost and the time frame of how long it would take for the maintenance on my RAV4. Great experience. And Blake in parts has been awesome too! know the cost and the time frame of how long it would take for the maintenance on my RAV4. Great experience. And Blake in parts has been awesome too! Thank you! More