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Luther Brookdale Toyota - Service Center

Brooklyn Center, MN

4.8
994 Reviews

994 Reviews of Luther Brookdale Toyota - Service Center

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February 01, 2023

Luther Brookdale Toyota has done all service requirements on our Camry for the past 16 + years. They have always performed exceptionally well and have treated us with curtesy and respect. We highly recomme More

by herby7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom in service department
Feb 10, 2023 -

Luther Brookdale Toyota responded

Thanks! We are so pleased to hear you had a truly exceptional experience with our staff! Have a great rest of your week ahead!

January 30, 2023

Thanks to Steve Miller my experience was GREAT! ! I have an apple phone which has been dropping calls for the past year. Every time I talked with service I was told I had to pay for the diagnostic t More

by jackie.mikkola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Miller
Jan 30, 2023 -

jackie.mikkola responded

Looks good

Feb 10, 2023 -

Luther Brookdale Toyota responded

Thanks for the truly exceptional rating on our end. We're pleased you had such a good experience with our staff! Please let us know if there's anything else that we can do for you down the road.

January 27, 2023

Ritchie was very helpful, courteous, and friendly. The service was exceptionally fast and the check out personnel were fast More

by alingen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept., Ritchie
Feb 10, 2023 -

Luther Brookdale Toyota responded

We are so grateful for your kind words. Thanks for sharing your review with us and the community.

January 25, 2023

I recently used a dealership closer to home. It pales in comparison to Luther Brookdale Toyota! Won't do that twice. Luther Brookdale Toyota is well worth the extra time and distance! More

by n/a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wish I had made note of the names--from the guy who greeted me to the cashier. All were friendly and professional. Service was like night and day compared to other dealership.
Feb 10, 2023 -

Luther Brookdale Toyota responded

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

January 25, 2023

Was greeted as I pulled in. Staff were prompt, friendly and helpful. Text messaging to let me know my car was complete was convenient. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not provided.
Feb 10, 2023 -

Luther Brookdale Toyota responded

Thanks for the truly exceptional rating on our end. We're pleased you had such a good experience with our staff! Please let us know if there's anything else that we can do for you down the road.

January 19, 2023

I trust their staff to service my vehicle. They have all the records for servicing my truck. More

by bfuglsang8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Cervantes
Feb 10, 2023 -

Luther Brookdale Toyota responded

Thank you for your kind words about our dealership! We are grateful for truly exceptional customers like yourself. Have a great week ahead!

January 18, 2023

The process was well done from scheduling to communication, listening to concerns of the client and completing work efficiently! Thank you. More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach in service
Feb 10, 2023 -

Luther Brookdale Toyota responded

Thank you so much for this kind review and truly exceptional feedback about our staff! We are so grateful for these words. We hope to see you again soon! Have a great day!

January 12, 2023

I went in for my maintenance check and it was fast. I was in and out in less than an hour. Friendly staff! More

by Mary Helen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshaya Horn
Feb 10, 2023 -

Luther Brookdale Toyota responded

Thank you for sharing your positive feedback with us!

January 12, 2023

The motor that makes the driver’s window go up and down started to cause problems. Took it in 12/28/22. Left with it fixed. But then it started to act up again on a recent trip. Got stuck in down posi More

by DSH1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Feb 10, 2023 -

Luther Brookdale Toyota responded

Thank you so much for sharing this with us!

January 11, 2023

As per usual, everyone was very professional and fixed our problem quickly! We have referred people to this dealership, and will continue to do so. More

by ssutherland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Miller
Feb 10, 2023 -

Luther Brookdale Toyota responded

Thank you so much for this review and rating! We are so pleased to hear you were helped by our staff and had a truly exceptional experience! All the best until next time!

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