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Luther Brookdale Toyota - Service Center

Brooklyn Center, MN

4.8
994 Reviews

994 Reviews of Luther Brookdale Toyota - Service Center

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March 31, 2023

Everyone was courteous, the work was done on time and the cost was actually under the estimate. More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane
Apr 05, 2023 -

Luther Brookdale Toyota responded

We appreciate the fantastic review!

March 16, 2023

Took care of my vehicle and fixed it to full use for a totally unexpected troubleshooting. Thank you. More

by maglynn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department, Jeremy
Mar 17, 2023 -

Luther Brookdale Toyota responded

Thank you so much for the review!

March 05, 2023

Marshaya was great at communicating via text and in person. Steve Miller, the service manager, was so helpful once again. We are always confident with the work done on our vehicle. More

by ssutherland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Miller
Mar 17, 2023 -

Luther Brookdale Toyota responded

We appreciate the review!

March 02, 2023

10000 miles between oil changes is too long. Toyota care is really only twice in two years. More

by Wally2003
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Mar 17, 2023 -

Luther Brookdale Toyota responded

Thank you for the review!

February 16, 2023

My car is 20 years old, and has a 'few' issues. I had major problems recently, and thanks to your service department, Duane Green specifically, I had my issues resolved, he was helpful and respect More

by dutter3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Green, Service
Feb 23, 2023 -

Luther Brookdale Toyota responded

Thank you so much for the review!

February 16, 2023

I was pleased with the support given by Tommy on my Hybrid RAV and the service to have a relay replaced. The service was quick and the added car wash a bonus! More

by Mary Helen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy service rep
Feb 23, 2023 -

Luther Brookdale Toyota responded

We appreciate the review!

February 15, 2023

Service was good, especially Marshaya. I liked the shuttle service. The driver (Mr. Wich?) was very friendly. More

by maggieclare10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshaya
Feb 16, 2023 -

Luther Brookdale Toyota responded

Thank you for the great review!

February 06, 2023

Best Customer service -- friendly, reliable, easy. From the minute I drive through the door. Clean and modern facilities. Love this place. More

by LuvMyPr1us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Akeylla Takahashi
Feb 10, 2023 -

Luther Brookdale Toyota responded

Thank you for the five-star rating! We really appreciate the support. Have a truly exceptional rest of your week!

February 02, 2023

The service and info was very helpful. I did like the info received. ...extra words More

by pjkalla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Yang
Feb 10, 2023 -

Luther Brookdale Toyota responded

Thanks! Your truly exceptional words mean the world to us! Here's to a great rest of the week and more!

February 02, 2023

Luther Brookdale Toyota is outstanding! Their Service Advisors are extremely knowledgable, provide options, and efficient! They know us and make us feel valuable! We have been coming her More

by loyaltykathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Green-EXCELLENT
Feb 10, 2023 -

Luther Brookdale Toyota responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. We are so lucky to have customers like you. We look forward to working with you again in the future!

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