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Luther Brookdale Toyota - Service Center

Brooklyn Center, MN

4.8
994 Reviews

994 Reviews of Luther Brookdale Toyota - Service Center

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August 22, 2024

My experience was, once again, very good. Service staff was ready to start right at my appointment time. They found two issues that i was unaware of and that they recommended I address. I did More

by JJaspersen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy, Richard Lee and Nassir Wallace
Sep 18, 2024 -

Luther Brookdale Toyota responded

Thank you for the 5-star review! We look forward to working with you in the future.

August 16, 2024

Everything was done correctly and on time. . Great coffee too! I like to look on the show floor while I am there. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Center -- Excellent
Aug 19, 2024 -

Luther Brookdale Toyota responded

Thank you for the 5-star review!

July 27, 2024

They were polite, efficient and professional. I got in for my walk-in as stated and they did a good job reviewing the service. More

by Elly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Aug 19, 2024 -

Luther Brookdale Toyota responded

We are so happy you had such a positive experience! Thank you for sharing!

July 13, 2024

Easy to get to. Nice waiting area. Work was finished sooner than I had expected. More

by tgnn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with the service department
Jul 15, 2024 -

Luther Brookdale Toyota responded

Thank you for the positive review!

July 13, 2024

Oii change & tire rotation is to expensive for someone like myself who is on a fixed income even with a 15.00 coupon. More

by Michael Levitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jul 15, 2024 -

Luther Brookdale Toyota responded

We appreciate the feedback and will keep it in mind moving forward. Thank you for sharing!

July 10, 2024

Great job cleaning the debris from between the A/C Condensor & Radiator!! Also in replacing the waterpump. I am now ready to go another 250,000 miles with the 2011 Prius. Thanks again!! More

by paul.vagasky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Baeyen
Jul 15, 2024 -

Luther Brookdale Toyota responded

Thank you for the 5-star review!

July 03, 2024

Always receive great and courteous service from everyone there! You are treated well from start to finish! More

by RF57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jul 15, 2024 -

Luther Brookdale Toyota responded

We're happy you had such a positive experience at our dealership! We look forward to working with you in the future.

July 03, 2024

Always in and out quickly. Quality work and friendly advisors! Nice conveniently located facility as well. More

by Chad O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisors
Jul 15, 2024 -

Luther Brookdale Toyota responded

Thank you for the positive feedback!

June 29, 2024

Every staff person is helpful and I like that I have so many choices on where to sit while waiting More

by donut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DSplus Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2024 -

Luther Brookdale Toyota responded

Thank you for the 5-star review!

June 24, 2024

I appreciated the quick service attention to an unexpected problem with my vehicle. The whole team did a great job to get me back on the road, thank you! More

by John Beacham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chee (Xi?), Duane Green, Mae Yang, Richard Lee
Jun 25, 2024 -

Luther Brookdale Toyota responded

Thank you for the positive message. We will be sure to pass this along to the team!

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