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Luther Brookdale Toyota

Brooklyn Center, MN

4.8
2,051 Reviews
Welcome to Brookdale Toyota! Located on the corner of 694 & Brooklyn Blvd. - You can't miss us! With over 37 years of serving customers in the Northern Suburbs, Brookdale Toyota is prepared to meet all of your automotive needs. Whether through our award winning Service Department or outstanding Sales Team, we are here, ready, and able to help. For appointments, call (763) 331-6700
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6700 Brooklyn Blvd

Brooklyn Center, MN

55429

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Showing 2,051 reviews

February 09, 2024

friendly, performed every thing needed in a timely manner, everything was explained, clean waiting area. More

by dfied1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie heng
Feb 28, 2024 -

Luther Brookdale Toyota responded

This is so great to hear. Here’s to a great rest of the week and more!

February 02, 2024

The service team at Luther Brookdale Toyota is amazing! They are courteous, efficient, timely... they have a work ethic! It is the only place we take our three vehicles for service. We just purchased a new More

by mhenry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toua Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Luther Brookdale Toyota responded

Thank you for sharing your positive feedback with us!

January 25, 2024

As always, the service department was on top of their game and made the appointment easy and quick. Thank you. More

by bigoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mae Yang
Feb 07, 2024 -

Luther Brookdale Toyota responded

Thanks for the 5-star review!

January 25, 2024

good service and convenient. They need to improve their customer notification. I waited an extra 45 minutes for my oil change because no one told me my car was done. More

by HEIDIWALDRON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service
Feb 07, 2024 -

Luther Brookdale Toyota responded

We apologize for the inconvenience. Your feedback is greatly appreciated and we thank you for sharing it with us!

January 24, 2024

Myles is a very calm, professional ,informative and responsive sales person. He swiftly answered any of my questions- even on his day off! This was my first NEW car, and he made the process seamless. More

by Rita
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert "Bobby D" Dorfe
3.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Forsblade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary in finance
Feb 07, 2024 -

Luther Brookdale Toyota responded

We are so pleased to hear this, Rita! Thanks so much for sharing.

January 17, 2024

Purchasing a car from Brookdale Toyota was a great experience. Everything was tailored to meet the needs of me, the customer. Jeff Gammack orchestrated the whole process and made things run smoothly f More

by Barbrasch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert "Bobby D" Dorfe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Gammack
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

Luther Brookdale Toyota responded

This is great to hear! We'll be sure to pass your kind words on. All the best for now!

January 17, 2024

Car has many issues like I have to jump start 2 times a DAY. When I bring it back for services or to check the battery, they keep sending me away wwith the car is good. Nonsense More

by awbotan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
no,
Jan 24, 2024 -

Luther Brookdale Toyota responded

We would like to apologize for your negative experience at our dealership. We’d like to learn more about your specific situation and make things right. Please reach out to me directly to discuss this situation further - Paula Losleben (763)-331-6722

January 16, 2024

I was in and out for maintenance service in 28 minutes. incredible You rock, service department! More

by phin4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Brisbin
Jan 24, 2024 -

Luther Brookdale Toyota responded

Thank you for the 5-star rating! Here's to a great rest of the week and more from all of us at Luther Brookdale Toyota!

January 15, 2024

They were very professional and answered all my questions. I will likely use them again in the future. More

by jbuchman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Kihle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paula
Jan 24, 2024 -

Luther Brookdale Toyota responded

This is great to hear! We'll be sure to pass your kind words on. All the best for now!

January 11, 2024

Great experience. We did the leg-work remotely and took care of the whole test drives/selection/purchase/financing in about 2 hours. More

by jeffjay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Eckert
5.0
This rating includes all reviews, with more weight given to recent reviews.
YURI GUMENIUC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

Luther Brookdale Toyota responded

Thank you for the five-star rating!

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