Luther Brookdale Toyota

good service and convenient. They need to improve their customer notification. I waited an extra 45 minutes for my oil change because no one told me my car was done. They need to improve their customer notification. I waited an extra 45 minutes for my oil change because no one told me my car was done. More

Myles is a very calm, professional ,informative and responsive sales person. He swiftly answered any of my questions- even on his day off! This was my first NEW car, and he made the process seamless. responsive sales person. He swiftly answered any of my questions- even on his day off! This was my first NEW car, and he made the process seamless. Brittany was also very professional and knowledgeable, and helpful in selecting the most appropriate accessories. She personalized my experience by taking me out onto the lot to see some add-ons on actual vehicles. She is very efficient and informed. Gary in finance has his role streamlined! He is able to swiftly and clearly explain all the finance details, even drawing visual aids and writing upside down so it’s customer-facing! :) Everyone I encountered seemed relaxed, professional, knowledgeable, and adept at their job. I am very pleased to have made my purchase here! (My partner purchased a 4Runner from a different dealership and did not get near the service and treatment I experienced!) :) Thanks so much everyone, for your teamwork and for making this such a smooth transaction for me! More

Purchasing a car from Brookdale Toyota was a great experience. Everything was tailored to meet the needs of me, the customer. Jeff Gammack orchestrated the whole process and made things run smoothly f experience. Everything was tailored to meet the needs of me, the customer. Jeff Gammack orchestrated the whole process and made things run smoothly from start to finish. He was especially kind and patient when explaining the new features of my car! More

Car has many issues like I have to jump start 2 times a DAY. When I bring it back for services or to check the battery, they keep sending me away wwith the car is good. Nonsense DAY. When I bring it back for services or to check the battery, they keep sending me away wwith the car is good. Nonsense More

I was in and out for maintenance service in 28 minutes. incredible You rock, service department! incredible You rock, service department! More

They were very professional and answered all my questions. I will likely use them again in the future. questions. I will likely use them again in the future. More

Great experience. We did the leg-work remotely and took care of the whole test drives/selection/purchase/financing in about 2 hours. We did the leg-work remotely and took care of the whole test drives/selection/purchase/financing in about 2 hours. More

I received good service and information when I purchased my car. I appreciated being picked up at my home for the delivery of my car. my car. I appreciated being picked up at my home for the delivery of my car. More

We keep coming back to Luther Brookdale Toyota because they always try to help us find the best car for us. We went to a different Toyota dealer in the twin cities and the salesman didn’t even seem remote they always try to help us find the best car for us. We went to a different Toyota dealer in the twin cities and the salesman didn’t even seem remotely interested in finding a Highlander for us at all. The customer service was terrible. We went back to Luther Brookdale and worked with Blake and he was great to work with! He found the perfect car for me. Purchase process went smoothly. Thank you Blake and Luther Brookdale Toyota! More

Great customer experience and work done in a timely and professional manner. Steve explained everything thoroughly and gave me great information for a followup appointment. professional manner. Steve explained everything thoroughly and gave me great information for a followup appointment. More