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Luther Brookdale Toyota

Brooklyn Center, MN

4.8
2,048 Reviews
Welcome to Brookdale Toyota! Located on the corner of 694 & Brooklyn Blvd. - You can't miss us! With over 37 years of serving customers in the Northern Suburbs, Brookdale Toyota is prepared to meet all of your automotive needs. Whether through our award winning Service Department or outstanding Sales Team, we are here, ready, and able to help. For appointments, call (763) 331-6700
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6700 Brooklyn Blvd

Brooklyn Center, MN

55429

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Showing 2,048 reviews

December 19, 2022

I have used this dealership for service for many years. I took my 06 Tacoma in because my truck would not shift into 4x4 lo or hi. After an hour service writer tells me truck needs a new transfer case. More

by mike.linn
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Eckert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2023 -

Luther Brookdale Toyota responded

Hi, we would like to apologize for your negative experience at our dealership. We’d like to learn more about your specific situation and make things right. Please reach out to us directly to discuss this situation further.

December 12, 2022

Readily available appointments, service advisor (Jeremy Brisbin) & service department manager (Steve Miller) know us & greeted us by name. We had an electrical problem, technicians diagnosed, Jeremy kept u More

by Dewi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Brisbin
Feb 10, 2023 -

Luther Brookdale Toyota responded

We're so glad to hear this! Thank you for your kind words about our dealership! We are grateful for truly exceptional customers like yourself! Have a great rest of your week!

December 12, 2022

I'm not a fan of car shopping, but Toua has been extremely helpful and kind. I bought my last car from him 5 years ago and came back when I needed a new one specifically because of him. More

by karinawiatros
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Toua Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2023 -

Luther Brookdale Toyota responded

Thank you so much for this review and rating! We are so pleased to hear you were helped by our staff and had a truly exceptional experience! All the best until next time!

December 10, 2022

Very friendly and efficient. Checked me in right away. History of my vehicle all in the dealership computer. More

by ryba.gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schiwa Yang
Feb 10, 2023 -

Luther Brookdale Toyota responded

Thanks for the five-star review. We truly appreciate the support.

December 06, 2022

I was greeted promptly and Schiwa was great in letting me know the cost and the time frame of how long it would take for the maintenance on my RAV4. Great experience. And Blake in parts has been awesome too! More

by kpj1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schiwa Yang, Blake in parts
Feb 10, 2023 -

Luther Brookdale Toyota responded

Thanks for the five-star review. We truly appreciate the support.

December 05, 2022

I think Luther did a good job. Trae was a good salesperson who made my experience great. More

by Hanwen Li
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tre' Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2023 -

Luther Brookdale Toyota responded

Thanks! We are so pleased to hear you had a truly exceptional experience with our staff! Have a great rest of your week ahead!

December 05, 2022

We have been customers of Luther Toyota since the early nineties. We have bought multiple vehicles and always pleased with the service. More

by Hwerenicz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Feb 10, 2023 -

Luther Brookdale Toyota responded

Thank you for your kind words about our dealership! We are grateful for truly exceptional customers like yourself. Have a great week ahead!

December 03, 2022

This was the first time working with Luther Brookdale Toyota. All of the staff was very friendly and the purchase process could not have gone smoother. More

by MarkNPenny
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Kihle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Ciccarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2023 -

Luther Brookdale Toyota responded

Thank you for the five-star rating! We really appreciate the support.

December 01, 2022

The Service Department is courteous and very efficient! I will use them for maintenance on my Camry as long as they continue to conduct business in this manner. More

by JJaspersen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Brisbin
Feb 10, 2023 -

Luther Brookdale Toyota responded

We really appreciate you taking the time to share your experience with us. We are so lucky to have customers like you. We look forward to working with you again in the future!

November 28, 2022

We have been purchasing vehicles from Luther Brookdale Toyota since 2004. We are grateful to have Badau as our point of contact in Sales. He always gives us the information needed to make a purchase dec More

by deann.antolak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Ciccarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Badou Gueye
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department - Service Coordinator -
Feb 10, 2023 -

Luther Brookdale Toyota responded

Thank you so much for your kind words about our dealership! We really appreciate you taking the time to share your experience with us. We look forward to working with you again in the future!

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