Luther Brookdale Toyota

Prompt and courteous. Would highly recommend them to purchase and service a vehicle at Brookdale Toyota Would highly recommend them to purchase and service a vehicle at Brookdale Toyota More

Actually I met Luther salesman Keith Kihle about a year ago. I had reserved a vehicle at another dealership. A few days later I bought that vehicle I emailed Keith and received a a very nice response from ago. I had reserved a vehicle at another dealership. A few days later I bought that vehicle I emailed Keith and received a a very nice response from him.. this year I wanted to upgrade so I contacted Keith. We discussed what I wanted and he helped with my final decision. A lot of the decision was based on Keith. easy to talk to concerned that I received the best transaction possible. I never heard a word back from them the other dealership. I'm not to computer literate so Keith is having me back for some additional help so I get the maximum use out of Tacoma I bought, I told him I would probably need a couple of sessions, his reply, not a problem I know he meant it completely. More

Great service and communication, they always do a great job of letting you know what your vehicle needs and how long it will take to be completed. Everyone is always very pleasant to deal with and very goo job of letting you know what your vehicle needs and how long it will take to be completed. Everyone is always very pleasant to deal with and very good at their job. More

I have used this dealership for service for many years. I took my 06 Tacoma in because my truck would not shift into 4x4 lo or hi. After an hour service writer tells me truck needs a new transfer case. I took my 06 Tacoma in because my truck would not shift into 4x4 lo or hi. After an hour service writer tells me truck needs a new transfer case. The cost a little over $5000 dollars. No thanks. I took my truck to local independent mechanic and was told it is a small a small electric motor near the front differential was bad. Removed and replaced for around $300! I had a similar thing happen about 5 years ago at Luther Toyota. The service manager assured me it was a mistake by a service writer and would never happen again. How does it go? Fool me once shame on you, fool me twice shame on me! More

Readily available appointments, service advisor (Jeremy Brisbin) & service department manager (Steve Miller) know us & greeted us by name. We had an electrical problem, technicians diagnosed, Jeremy kept u Brisbin) & service department manager (Steve Miller) know us & greeted us by name. We had an electrical problem, technicians diagnosed, Jeremy kept us apprised of progress & costs, job was completed in timely & cost effective manner. Very pleasant, professional staff. More

I'm not a fan of car shopping, but Toua has been extremely helpful and kind. I bought my last car from him 5 years ago and came back when I needed a new one specifically because of him. extremely helpful and kind. I bought my last car from him 5 years ago and came back when I needed a new one specifically because of him. More

Very friendly and efficient. Checked me in right away. History of my vehicle all in the dealership computer. Checked me in right away. History of my vehicle all in the dealership computer. More

I was greeted promptly and Schiwa was great in letting me know the cost and the time frame of how long it would take for the maintenance on my RAV4. Great experience. And Blake in parts has been awesome too! know the cost and the time frame of how long it would take for the maintenance on my RAV4. Great experience. And Blake in parts has been awesome too! Thank you! More

We have been customers of Luther Toyota since the early nineties. We have bought multiple vehicles and always pleased with the service. nineties. We have bought multiple vehicles and always pleased with the service. More

I think Luther did a good job. Trae was a good salesperson who made my experience great. Trae was a good salesperson who made my experience great. More