Luther Brookdale Toyota

Always receive great and courteous service from everyone there! You are treated well from start to finish! there! You are treated well from start to finish! More

Always in and out quickly. Quality work and friendly advisors! Nice conveniently located facility as well. Quality work and friendly advisors! Nice conveniently located facility as well. More

I think the facility is beautiful and the sales staff were super helpful - not pushy were super helpful - not pushy More

Every staff person is helpful and I like that I have so many choices on where to sit while waiting many choices on where to sit while waiting More

I appreciated the quick service attention to an unexpected problem with my vehicle. The whole team did a great job to get me back on the road, thank you! unexpected problem with my vehicle. The whole team did a great job to get me back on the road, thank you! More

If you want to be made feel like a criminal go here and try to purchase a car with cash. Guy says “you don’t know how many times we seen that scam before…we have 25 cars stolen a month “ (with zero eye con try to purchase a car with cash. Guy says “you don’t know how many times we seen that scam before…we have 25 cars stolen a month “ (with zero eye contact)… like wow. What an absolute joke of a CSR. Terrible Rudy Luther experience Let me teach you a “smart” way to improve. Pro tips*****First of all if someone is paying cash and tells you they have “zero” credit, don’t tell them to drive 40 minutes away to get their checkbook, if you can’t take a check from someone who has zero credit. Simply listen to what they already told you and have them get a cashiers check in the first place. You folks sent me home to get my trade in and check book.. by the time I got back it was 5:09pm. I told you that no banks were open but you assured me that the drive thru down the street was open. Not only was it not open, but they didn’t even have a drive through in the first place. Then after I jumped through all these hoops they decide to tell me the narrative about stolen cars and scams. Hilarious because the CSR obviously didn’t know that I had just brought the car back after an extended test drive. Not a very good car thief… bringing the car back after it was already in my garage an hour earlier. *You should have asked for a cashiers check when you were told about the credit situation and cash payment *you should verify that a bank is open and that it exists, before sending a customer there *make eye contact and don’t mutter passive aggressively *and never bring up things like theft and scams in this context. It can feel like accusations. DO BETTER Robert the CSR!!! More

The whole process was fairly efficient and everyone I worked with was very helpful and polite. worked with was very helpful and polite. More

Tim Olson was courteous, professional, knowledgeable. He was timely and attentive. Difficult reaching the 15 word minimum He was timely and attentive. Difficult reaching the 15 word minimum More

Great service and communication from beginning to end. Took time to understand what I was looking for and went out of his way to help me find what I was needed. Took time to understand what I was looking for and went out of his way to help me find what I was needed. More

Tom made the car buying experience so enjoyable! ! He took the time to listen to my needs and found me the perfect vehicle! Will be a return customer!! ! He took the time to listen to my needs and found me the perfect vehicle! Will be a return customer!! More