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Luther Brookdale Toyota

Brooklyn Center, MN

4.8
2,048 Reviews
Welcome to Brookdale Toyota! Located on the corner of 694 & Brooklyn Blvd. - You can't miss us! With over 37 years of serving customers in the Northern Suburbs, Brookdale Toyota is prepared to meet all of your automotive needs. Whether through our award winning Service Department or outstanding Sales Team, we are here, ready, and able to help. For appointments, call (763) 331-6700
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6700 Brooklyn Blvd

Brooklyn Center, MN

55429

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Showing 2,048 reviews

January 30, 2023

Thanks to Steve Miller my experience was GREAT! ! I have an apple phone which has been dropping calls for the past year. Every time I talked with service I was told I had to pay for the diagnostic t More

by jackie.mikkola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Miller
Jan 30, 2023 -

jackie.mikkola responded

Looks good

Feb 10, 2023 -

Luther Brookdale Toyota responded

Thanks for the truly exceptional rating on our end. We're pleased you had such a good experience with our staff! Please let us know if there's anything else that we can do for you down the road.

January 27, 2023

Ritchie was very helpful, courteous, and friendly. The service was exceptionally fast and the check out personnel were fast More

by alingen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept., Ritchie
Feb 10, 2023 -

Luther Brookdale Toyota responded

We are so grateful for your kind words. Thanks for sharing your review with us and the community.

January 26, 2023

Jeff was top notch - made the process efficient and informative and went above and beyond to make sure the purchase went smoothly More

by lauran211
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
YURI GUMENIUC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Gammack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2023 -

Luther Brookdale Toyota responded

Thank you for the five-star rating! We really appreciate the support. Have a truly exceptional rest of your week!

January 25, 2023

I recently used a dealership closer to home. It pales in comparison to Luther Brookdale Toyota! Won't do that twice. Luther Brookdale Toyota is well worth the extra time and distance! More

by n/a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wish I had made note of the names--from the guy who greeted me to the cashier. All were friendly and professional. Service was like night and day compared to other dealership.
Feb 10, 2023 -

Luther Brookdale Toyota responded

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

January 25, 2023

Was greeted as I pulled in. Staff were prompt, friendly and helpful. Text messaging to let me know my car was complete was convenient. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not provided.
Feb 10, 2023 -

Luther Brookdale Toyota responded

Thanks for the truly exceptional rating on our end. We're pleased you had such a good experience with our staff! Please let us know if there's anything else that we can do for you down the road.

January 25, 2023

I’m happy to thank Daud for his good job,helping people satisfy in Toyota. More

by KOFIAFRICA1213
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daud Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina
Feb 10, 2023 -

Luther Brookdale Toyota responded

We are so grateful for your kind words. Thanks for sharing your review with us and the community.

January 25, 2023

Amazing customer service, besides a little understandable delay overall great hospitality and customer service. The overall dealership was an amazing experience. More

by Ehsan Mohamed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdi Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daud Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2023 -

Luther Brookdale Toyota responded

Thanks! Your truly exceptional words mean the world to us! Here's to a great rest of the week and more!

January 19, 2023

I trust their staff to service my vehicle. They have all the records for servicing my truck. More

by bfuglsang8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Cervantes
Feb 10, 2023 -

Luther Brookdale Toyota responded

Thank you for your kind words about our dealership! We are grateful for truly exceptional customers like yourself. Have a great week ahead!

January 18, 2023

The process was well done from scheduling to communication, listening to concerns of the client and completing work efficiently! Thank you. More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach in service
Feb 10, 2023 -

Luther Brookdale Toyota responded

Thank you so much for this kind review and truly exceptional feedback about our staff! We are so grateful for these words. We hope to see you again soon! Have a great day!

January 12, 2023

I went in for my maintenance check and it was fast. I was in and out in less than an hour. Friendly staff! More

by Mary Helen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshaya Horn
Feb 10, 2023 -

Luther Brookdale Toyota responded

Thank you for sharing your positive feedback with us!

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