Luther Brookdale Toyota

This Toyota team is exceptional. They were competent, helpful, and thorough. It exceeded our expectations. They were competent, helpful, and thorough. It exceeded our expectations. More

Typical dealership, which if you have any experience with dealerships you know is not a good thing. First salesperson I worked with was below average. Had to talk to a manager about changing to a different s dealerships you know is not a good thing. First salesperson I worked with was below average. Had to talk to a manager about changing to a different salesperson. Second salesperson was better and communicated at an acceptable level. Ordering process was substandard and needs to be updated to an electronic online process that customers can access to understand where their vehicle is in the process. Had limited interaction with service department but seemed typical as well. Everyone I worked with could have been more knowledgeable about the features and options in the vehicle I purchased. All this being said, this dealership is still better than some of the other higher volume ones in the area that use deceptive tactics to increase the sales price of the vehicle you are purchasing. At least this dealership only upcharged $300 on the vehicle I bought instead of over a thousand like some of the others were going to. More

Always great service and communication, everyone is very professional and helpful. The facility is first class and always clean and kept up well. professional and helpful. The facility is first class and always clean and kept up well. More

I was given courteous attention and prompt service to advise and fix my failing battery advise and fix my failing battery More

Toyota went above and beyond to help me get my WRX! I’m very thankful for the team that helped me! I’m very thankful for the team that helped me! More

Very friendly and courteous service. I would highly recommend to anyone looking for a vehicle. We had an easy process. I would highly recommend to anyone looking for a vehicle. We had an easy process. More

Alex was great to work with but whether it was Alex, Luther or just Toyota, the information flow was totally inaccurate causing a last minute crisis when the vehicle arrived 6 weeks earlier than communi Luther or just Toyota, the information flow was totally inaccurate causing a last minute crisis when the vehicle arrived 6 weeks earlier than communicated 4 week prior. Also, Toyota arbitrarily added a $950 trailer package we did not order nor want and we had to accept it it we wanted the van. Again probably Toyota. More

Fast and prompt service. Love working with Schiwa. Very competitive pricing too! I’ll be back Love working with Schiwa. Very competitive pricing too! I’ll be back More

There is no other place we would go to get our cars taken care of on a regular basis. We have been going to Brookdale Toyota for MANY years and have ALWAYS had EXCELLENT service!! Jeremy, in the service de care of on a regular basis. We have been going to Brookdale Toyota for MANY years and have ALWAYS had EXCELLENT service!! Jeremy, in the service department, takes such good care of us each time we bring our cars in for service. He keeps track of what needs to be done on our cars and is always so helpful! Thank you Jeremy for all the work you do for us keeping our cars running safely and efficiently! I also LOVE your waiting area!! I can get so much work done while I wait for the oil to be changed! More

Ismael was great to deal with, he kept us updated on the entire process to get the vehicle we wanted. entire process to get the vehicle we wanted. More