Luther Brookdale Toyota

Excellent staff, best experience I have ever had with a dealership. Ken treated me like a person and kept me update on the process of my purchase. I would HIGHLY recommend this dealership, sales person to dealership. Ken treated me like a person and kept me update on the process of my purchase. I would HIGHLY recommend this dealership, sales person to buy vehicle with them .!!! More

Great customer service from advisor, cashier, and lube technicians . Very nice lounge and service was fast. Will come back to do service in the future. technicians . Very nice lounge and service was fast. Will come back to do service in the future. More

Could not have asked for better service, friendliness, explanations, just all around excellence. Randy explained everything very thoroughly yet was kind to us and always asked if we had any questions h explanations, just all around excellence. Randy explained everything very thoroughly yet was kind to us and always asked if we had any questions he could answer. From opening up the front door of the dealership for us to the end when we received the car and he went through it step by step on the how to's. We would recommend this dealership to everyone. Thank you so very much. We were thrilled with everything and just love the car. You were also very fair with our trade in. We knew the bluebook price and you matched it. Thanks for that too. More

Thanks Luther Brookdale Toyota for leaving me with a blown engine on a car that I owe $6200 on, put $4000 down on, and had for 2900 miles/2 months. This was the worst buying experience in my life. Joshu blown engine on a car that I owe $6200 on, put $4000 down on, and had for 2900 miles/2 months. This was the worst buying experience in my life. Joshua took forever and kept skipping from me to the next person while making the deal (HOW RUDE). Bought a certified vehicle that I found multiples things wrong with the car that wasn't covered under the mini warranty they offered. They never replaced the PCV Valve when changing the oil before putting it on the lot, which was faulty, and cause engine failure 2900 miles after I bought it. Wanted me to pay $1850 in repairs, that was them being nice the Service Rep Steve and Sales/Finance Rep Joshua told me. That was thier way of showing they cared about my situation. It was a certified vehicle that wasn't inspected properly before put on the lot. Service Rep Steve said it wasn't thier fault. This business needs to be investigated by the state, commerce dept, KARE 11 News Investigation Team, or someone that can't stop the madness of big businesses taking advantage of the great citizens of Minnesota. I am now carless, owe a bunch of money on a loan, and will be taking legal actions in the future. If 1 of the Luther stores run like this it's probably a policy so steer away from them. More

Just in an oil change this time. I have worked with Duane (and others) in the past and have always been treated fairly, kindly and with respect. The service work on my car is completed in a timely man Duane (and others) in the past and have always been treated fairly, kindly and with respect. The service work on my car is completed in a timely manner and there are never any "surprises" that come up - which is much appreciated! More

As always I had a surprisingly quick oil change. The enire staff is friendly and very professional. I just wish other companies had the commitment to great customer service as Toyota City gives their c enire staff is friendly and very professional. I just wish other companies had the commitment to great customer service as Toyota City gives their customers. Thanks. More

Excellent staff, best experience I have ever had with a dealership. Josh treated me like a person and kept me update on the process of my purchase. I would HIGHLY recommend this dealership, sales person dealership. Josh treated me like a person and kept me update on the process of my purchase. I would HIGHLY recommend this dealership, sales person and will purchase my next vehicle with them again!!! More

Made an appointment with dealership after Maintenance required light came on in vehicle. Very helpful in getting me an appointment that worked best for me and when I arrived Duane in the service departme required light came on in vehicle. Very helpful in getting me an appointment that worked best for me and when I arrived Duane in the service department was extremely courteous and friendly even as I argued that the maintenance required light was on for a more serious reason. His composure and courteousness against my brash and all knowing attitude is, besides the awesome work and beautiful new surroundings, why I feel justified in driving out of the way to get my service done at this location. :D More

This is my first Toyota product. I just want to say that This is my first Toyota product. I just want to say that I am extremely Happy and content with my purchasing experience and the overall accomodati This is my first Toyota product. I just want to say that I am extremely Happy and content with my purchasing experience and the overall accomodations during my experience this weekend with purchasing my new Camry from Josh and Randy. The building was awesome as well. Iwould give you guys rave reviews a hundred times over for my satisfaction with my deal that I received. i will continue to be a toyota owner for years to come. Thanks for the great experience... More

I have been taking my Prius here since I bought it, and have never been less than totally satisfied. The staff is friendly and helpful, the work is always done in a timely manner, and the prices are good. have never been less than totally satisfied. The staff is friendly and helpful, the work is always done in a timely manner, and the prices are good. This last visit was for a Toyota recall, and the two major parts were replaced in significantly less time than anticipated. Great job, everyone! More