Luther Brookdale Toyota

Had a great experience... and good deal with my purchase a certified used truck. Very helpful, prompt, and knowledgeable sales team with a out of state customer like myself.The only thing I would like the d a certified used truck. Very helpful, prompt, and knowledgeable sales team with a out of state customer like myself.The only thing I would like the dealership to review and possibly change is their out of state policy of purchasing a vehicle as a cash deal. It took us a while to arrive at a solution ...but we did find an acceptable resolution to the issue. I Would highly recommend the dealer to others. More

I took the car in a little early for regular service because in May I was told the the front struts were ready to lead. I had found a black spot by each front wheel the day before and called for servic because in May I was told the the front struts were ready to lead. I had found a black spot by each front wheel the day before and called for service on Monday. I was given a quick appointment for Tuesday. Duane was my service manage when I came in. We talked about what was needed and I went into the waiting room, where I relaxed and read my book while I drank 2 cups of your delicious cappuccino. Duane came in to tell me that the struts still did not not need changing, possible the next time or some time next year. However they found that the fuel protector shield had corroded and fallen on the gas line (I think that was where it was). He said I needed the shield replaced, and, of course, I agreed. One of the women at the payment desk had offered me information of a shorter way home because my entrance to 694 off of 35W going south was blocked this morning. It was clear yesterday. They routed us back the way I came to Highway 10 to 252 to 694 to Brooklyn Boulevard, which I felt was way out of the way. Her way got me home in good time. The other woman who took my payment was also friendly and helpful. I was also pleased that although I didn't mention it I was given the senior discount as usual. Thanks. More

I cannot express enough how satisfied I was with my car-buying experience at Brookdale Toyota and Scion. I was immediately greeted by a knowledgeable sales associate who listened to my needs and helped car-buying experience at Brookdale Toyota and Scion. I was immediately greeted by a knowledgeable sales associate who listened to my needs and helped me find the perfect car. I was able to test drive a variety of models and did not feel pressured to make a decision. I was presented with all my options - even those not available on the lot. Once I chose my car, the buying process was simple, quick, and painless. They worked with me for financing and even found extra deals to lower my already low price for a fantastic certified pre-owned vehicle. I requested new tires on the car and got those the very next business day with a free loaner vehicle for the day and no waiting while I was dropping off or picking up my car. The facilities are also state of the art. Fantastic experience! Five stars all the way! I would recommend this dealer to anyone looking for a great car and a great experience. Any time I buy a car (which won't be for a while now) I will come back to this dealer. More

Both my wife and I have Toyota s that we have and services at Luther Brookdale Toyota. Customer service and the maintenance on both cars have been excellent. They are honest, caring and give great a services at Luther Brookdale Toyota. Customer service and the maintenance on both cars have been excellent. They are honest, caring and give great advice. We would "never" take then anywhere else. Stan Winter More

Went in today Saturday Oct.12th for a oil change they were very busy but was in & out quickly. They are ALWAYS very friendly & never any problems with my car after I've been to see them. were very busy but was in & out quickly. They are ALWAYS very friendly & never any problems with my car after I've been to see them. More

Went in on a Saturday morning for an oil change. The place is spotless and the service person very friendly. They found a nail in my tire and I'm very thankful they did! Service was quick. I ended up place is spotless and the service person very friendly. They found a nail in my tire and I'm very thankful they did! Service was quick. I ended up going back a few days later because of a high pitched noise coming out of my heater/air conditioner fan. A couple of the desk guys quickly jumped in the car to see what the problem was and found a straw wrapper had become lodged in there somehow. They were very helpful and nice and I was on my way in a few minutes. Wish I had their names. It was Tuesday, October 8th about 10:00p.m. Thanks guys!! More

Keith was really helpful form the beginnning and was able to answer all our queries , very friendly as well. It was really easy to take the car with all the procedures completed in time. to answer all our queries , very friendly as well. It was really easy to take the car with all the procedures completed in time. More

I had a very wonderful experience with Mr.keith.(brookdale toyata scion ).he was very helpfull ,kind and informative for me ..i would definetely recommend luther to all my friends!!! Mr.keith.(brookdale toyata scion ).he was very helpfull ,kind and informative for me ..i would definetely recommend luther to all my friends!!! More

I brought my 2011 Toyota Sienna XLE in for a synthetic oil change at 38342 miles. Vehicle was checked in immediately (I had a 9:00 AM appointment). I waited approximately 30 minutes and the service was co oil change at 38342 miles. Vehicle was checked in immediately (I had a 9:00 AM appointment). I waited approximately 30 minutes and the service was completed, vehicle washed and was given a "distinguished customer" discount of 10 % ! Very pleased ! Will continue bringing my vehicle back for service in the future. More

Rotors replaced by same dealership 10 months ago and already need the rotors machined. Driving habits have not changed so I can only conclude that something was off with the replacement rotors. I have n already need the rotors machined. Driving habits have not changed so I can only conclude that something was off with the replacement rotors. I have never had to have my rotors machined in less than a year and have been driving a Sienna for over 4 years. More