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Luther Brookdale Toyota
Brooklyn Center, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great experience with the service department at Luther Brookdale Toyota! Working with Schiwa Yang as our service advisor was wonderful. He is kind, communicative, and patient. He answered all our question Brookdale Toyota! Working with Schiwa Yang as our service advisor was wonderful. He is kind, communicative, and patient. He answered all our questions, kept us updated on progress, and made sure the work was completed quickly. Highly recommend! More
Service advisor, Akeylla, was polite and explained things. She also came out later and gave me two options as to how to proceed with the service. Waiting area is nice, clean, comfortable and coffee things. She also came out later and gave me two options as to how to proceed with the service. Waiting area is nice, clean, comfortable and coffee is good! More
Alex and Edvin where great to work with! !! Patient and personable made things easy for me! !! Patient and personable made things easy for me! More
Alex was great to work with. He was very friendly, helpful and stayed late to walk us through the car. As for the dealership itself, I have mixed reactions. I was a little disa He was very friendly, helpful and stayed late to walk us through the car. As for the dealership itself, I have mixed reactions. I was a little disappointed with the Finance person, who could be a little more courteous. It seemed as though she did not like being asked questions. I was also surprised, at how the dealership treated after making the payment. Typically, dealers hand you a folder with all documentation, explain you everything, give a swag or gift (optional) etc...basically they make you feel good, as you bought a car from them. Here, at Luther, the finance person stashed all the papers in an envelope and that was it....Not that I care for their swag or gift, just that I felt very odd the way they did it. More
Very efficient and clean. Very organized. Even looked at the basic possibilities before moving into diagnostic. Above and beyond. Very organized. Even looked at the basic possibilities before moving into diagnostic. Above and beyond. More
The staff is always very friendly, the dealership is laid out nicely and always very clean. Pleasant. out nicely and always very clean. Pleasant. More
Duane Green gave excellent work as our service tech this past week, he was thorough and patient to answer all my spouse's questions and concerns. The maintenance performed was also top notch compared to ot past week, he was thorough and patient to answer all my spouse's questions and concerns. The maintenance performed was also top notch compared to other services centers we have visited. Also we really enjoyed working with Bill Quaday for BOTH Camry and Avalon purchases, a very helpful salesman with whom we gained trust. Also honorable mention to Abdi Ibrahim who help close the paperwork on our Avalon purchase. He actually drove the 30 miles round trip to our home to gather signatures for some paperwork that was needed a few days after purchase. That really helped us with our usually tight schedule! We have come to appreciate the very competent & professional staff we have met so far at Luther Brookdale Toyota as our repeat business shows. More