Luther Brookdale Toyota

Falls statement They have me estimate to replace the dr side seat belt for $415.and charge the diagnostic fees $69.50 But I found nothing wrong with my seat belt.Now They have me estimate to replace the dr side seat belt for $415.and charge the diagnostic fees $69.50 But I found nothing wrong with my seat belt.Now I regret The water pump my wasn't bad but they change n charge me about $800.00 I don't trust them anymore n I will never be there More

Amazing service!! Very impressed with everything about Luther Brookdale Toyota. Our entire experience was amazing. Highly recommended. Our dealer did everything to ensu Very impressed with everything about Luther Brookdale Toyota. Our entire experience was amazing. Highly recommended. Our dealer did everything to ensure we were satisfied and they were extremely thorough. Thank you to Abdi & Lynn! More

Friendly employees during the purchase and the service work. No long wait for appointments, and prompt attention when you get there. Nice waiting area too. work. No long wait for appointments, and prompt attention when you get there. Nice waiting area too. More

He worked with me in to find a car that met my needs. Answered all my questions and made a follow up call to see how the car was working out. Over all he put 100% effort into me finding a car and I will Answered all my questions and made a follow up call to see how the car was working out. Over all he put 100% effort into me finding a car and I will be back, not like Ford. More

Have always gotten excellent service for the last 6 years at Luther Toyota and will look at buying my next new car from them again. at Luther Toyota and will look at buying my next new car from them again. More

I have given the rating I have because the dealership has been extremely courteous, clean and professional in the services work they have performed on our vehicle. Our experiences there has been nothing bu been extremely courteous, clean and professional in the services work they have performed on our vehicle. Our experiences there has been nothing but pleasant. All I can say is that I wish I would have purchased my used car there instead of through another Toyota dealer. More

The Camry was past its suggested routine maintenance and with the vehicle being given to my daughter I wanted the major items serviced. The experience began with the power service bay doors opening and no with the vehicle being given to my daughter I wanted the major items serviced. The experience began with the power service bay doors opening and no delay on getting out of the weather. The attendant was their immediately to take the vehicle to service. Upon walking into the service desk area I was greeted immediately with "can I help you". Jeremy was professional and polite with logging my service request. I appreciated a coffee and doughnut while waiting for my ride. I was notified of additional service prior to its beginning which made good sense to do at this time. I was notified again when the work was completed. The payment station folks were prompt and friendly. My vehicle exterior was washed clean and ready for pick-up inside which is appreciated. Barely recognized it clean. I felt the service experience was great from beginning to end and will share it with others. More

I scheduled my preventive maintenance appointment with Luther Brookdale Toyota on line after getting a list of $2,000 worth items to be serviced from another shop during a December oil change. I thanked Luther Brookdale Toyota on line after getting a list of $2,000 worth items to be serviced from another shop during a December oil change. I thanked the shop for the list but my trust in Brookdale Toyota prompted me to have my Maintenance One and Two done, an oil change and my exhaust checked. I dropped it off on a Saturday and Steve Miller immediately hooked me up with a 2014 Camry to use during the weekend. As I expected I did not need the $2,000 worth of things to be done as the other car shop suggested. My preventive maintenance checks passed, I got my oil change with the 100,000K mile discount and the exhaust system was less than I budgeted. Steve got me a great deal on a after market part. WOW! With the service I got from Steve and the cashiers I felt like a VIP! My confidence in Brookdale Toyota service center keeps me coming back and make that 40 minute drive to keep my 2001 Camry running great. My third car will be purchased from them soon. More

There is a reason that I always have gone to Toyota City with my Toyotas (3 of them, now), regardless of where I have purchased the vehicle. The people at Brookdale Toyota City's Service Department are sec with my Toyotas (3 of them, now), regardless of where I have purchased the vehicle. The people at Brookdale Toyota City's Service Department are second to none. Top-notch service, respectful interactions, knowledgeable employees who make your service experience as comfortable as possible. I am back from Carlson Toyota where I purchased my latest Toyota last May due to the personable and quality treatment in the service department at Brookdale Toyota City. Thanks Brookdale Toyota City!! -- Jean Zimmerman, Minneapolis More

I arrived by an appointment to find the attendant to be very welcoming, respectful , After registering my SUV in to be serviced. My wife and I was escorted to the lobby area which was very quite. Filled wi very welcoming, respectful , After registering my SUV in to be serviced. My wife and I was escorted to the lobby area which was very quite. Filled with beverages and treats at this point my wife wanted to brows at cars which I new could be BAD! Then greeted by a salesman not sure if I should call him a salesman I believe he preferred to be Toyota associate. Normally I feel nervous and prayed upon when it comes to salesman's( Abdi) but his demeanor as a person was very comforting My wife an I really appreciates everything Abdi brought to the table, he was respectful, friendly and a very pleasant person I strongly recommend Luther Brookdale Toyota. More