Luther Brookdale Toyota

Quick service on a busy day Friendly, quick, and courteous service today! They originally told me 90 minutes but vehicle was completed in less than an hour. Prompt service is al Friendly, quick, and courteous service today! They originally told me 90 minutes but vehicle was completed in less than an hour. Prompt service is always appreciated More

Outstanding Place i love that I can just drive in without an appoint the for routine maintenance. Everyone you work with is friendly and seem to love serving! All is al i love that I can just drive in without an appoint the for routine maintenance. Everyone you work with is friendly and seem to love serving! All is always explained up front. Adore the waiting area! Love this place and my Toyota, these people care! More

Very accomadating! This was my first trip to this dealership site and I'm impressed! Scheduling was slick, customer service top notch and it was all done in a timely man This was my first trip to this dealership site and I'm impressed! Scheduling was slick, customer service top notch and it was all done in a timely manner. More

Great Experience I love the prompt service, the service center employee's are very inviting and the atmosphere is welcoming. I appriciate Robert's demeanor it made me I love the prompt service, the service center employee's are very inviting and the atmosphere is welcoming. I appriciate Robert's demeanor it made me feel comfortable with entrusting my vehicle to the establishment. More

Sara Davis, Very professional, knowledgeable and helpful I went in for an oil change on my leased 2012 RAV4, and left with a new lease on a 2015 RAV4. Great deal. It was a pleasure doing business with Sara I went in for an oil change on my leased 2012 RAV4, and left with a new lease on a 2015 RAV4. Great deal. It was a pleasure doing business with Sara, she knew her stuff and made sure all my questions were answered before I left. More

Best Customer Service experience ever! I have been a Customer of this dealership since 2008 when I bought a Yaris. I am a repeat Customer who just bought a 2015 Corrolla. I have always gott I have been a Customer of this dealership since 2008 when I bought a Yaris. I am a repeat Customer who just bought a 2015 Corrolla. I have always gotten my car serviced at this Dealership as well. I told Bobby D. exactly what I wanted, that is where he focused his energy, and he delivered exactly what I wanted. I have always had the best Customer Service at this dealership. It's such a great place! More

Another great experience! I continue to bring my 2009 Camry to Luther Brookdale Toyota, not only for the convenience of it's proximity to my home, but because of the consistent I continue to bring my 2009 Camry to Luther Brookdale Toyota, not only for the convenience of it's proximity to my home, but because of the consistently great service I receive from their Service Department. They never try to push unneeded repairs or service on me but are very good about making the proper recommendations when additional service is needed. Some day in the distant future, I'll probably buy my next vehicle from this dealership as well. More

Sara Davis was extremely helpful and professional. I randomly stopped at the dealership to look at a Toyota Venza in a dark color and Sara said she would be glad to help me. I explained that I wasn't r I randomly stopped at the dealership to look at a Toyota Venza in a dark color and Sara said she would be glad to help me. I explained that I wasn't really sure which vehicle I wanted, but Sara happily brought a Venza for me to look at. As we discussed vehicles, I told Sara that I really wanted a Highlander, but was unsure about going to that price point. Bottom line, I later brought my wife back to look at the two vehicles and she loved the Highlander. Sara found the right vehicle for us and after some minor negotiations, made sure that the deal worked and we didn't have to go back to our previous Toyota dealer(some distance away). Sara was very upfront and professional and took the time to explain the merits of both vehicles and made sure that we got the vehicle that worked best for us. More

Best experience ever Other retailers and service firms could take lessons from the Luther dealership. Because of past experiences with the dealership I have come to expec Other retailers and service firms could take lessons from the Luther dealership. Because of past experiences with the dealership I have come to expect exceptional treatment from Luther and I always get better than I expected. My 15 yr old Avalon died last night. I went to the dealer at 6:45 a.m. this morning. They had my car towed in, analyzed the problem and had it repaired by 10:00 a.m. The service advisor was Cou Yang. He kept me informed via phone every step of the way and answered all of my questions. My only regret - I didn't start using this dealership sooner. More

Great routine maintenance, above & beyond recall repair On May 11, 2015, Jeremy Brisbin and his crew, as always, did a great job on my car's routine maintenance (oil change and "Maintenance One" package), a On May 11, 2015, Jeremy Brisbin and his crew, as always, did a great job on my car's routine maintenance (oil change and "Maintenance One" package), and, because he knew I was about to leave on my annual vacation, driving many miles, some on gravel roads and other tough places, he moved heaven and earth to get the parts to do the two safety recall repairs for which my car was waiting. It was a great feeling to head out on the road, knowing that my airbags were safe. Jeremy, Steve Miller, and Duane Green have been taking care of my cars for over 25 years, and I wouldn't dream of going elsewhere. More