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Luther Brookdale Toyota

Brooklyn Center, MN

4.8
2,048 Reviews
Welcome to Brookdale Toyota! Located on the corner of 694 & Brooklyn Blvd. - You can't miss us! With over 37 years of serving customers in the Northern Suburbs, Brookdale Toyota is prepared to meet all of your automotive needs. Whether through our award winning Service Department or outstanding Sales Team, we are here, ready, and able to help. For appointments, call (763) 331-6700
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6700 Brooklyn Blvd

Brooklyn Center, MN

55429

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Showing 2,048 reviews

September 26, 2023

Tom Hunter was very approachable. He helped us with our car application to be approved and was very patient with us. I hope that he will be given a reward as one of the best employees More

by Thelma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Biorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Luther Brookdale Toyota responded

Thank you so much for this review and rating! We are so pleased to hear you were helped by our staff and had a truly exceptional experience!

September 22, 2023

Duane is great as a service associate and understands my 2003 and its needs!! OK, 15 words More

by ellis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Green
Oct 04, 2023 -

Luther Brookdale Toyota responded

Thank you for sharing your positive feedback with us!

September 21, 2023

This is the best dealership and I appreciate everyone’s patience, and excellent customer service! More

by Gbburm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Kihle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Gumeniuc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Luther Brookdale Toyota responded

Thank you! We are so pleased to hear you had a truly exceptional experience with our staff! Have a great rest of your week ahead!

September 20, 2023

It was really easy to get everything done, I didn't have to strenuously overcommunicate like other dealerships, and I was kept up to date on what was going on the entire time that I was waiting for the car More

by coaksford
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Kihle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Luther Brookdale Toyota responded

Thank you for the kind words and 5-star rating! We look forward to working with you in the near future. Have a great rest of your week!

September 20, 2023

Toua Yang did an excellent job in helping us select our vehicle. He pointed out the vehicle history and what the process was to complete the sale. He's our "go to" guy at the dealership. More

by ritarobert2007
Recommend Dealer
Yes
Employees Worked With
Toua Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Luther Brookdale Toyota responded

Thank you so much for this kind review and truly exceptional feedback about our staff! We are so grateful for these words. We hope to see you again soon! Have a great day!

September 18, 2023

Car was ready to go, Keith made sure the gas tank was full and took the time to set up the Toyota app on my phone and walk me through using the app. He was very thorough and did not rush us. More

by p_thielen
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Keith Kihle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Luther Brookdale Toyota responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with Keith and our dealership. We look forward to working with you again in the future!

September 17, 2023

Good experience Nick was honest and straightforward through the process. Would have liked to spend a little less however. More

by Husker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toua Yang
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Luther Brookdale Toyota responded

Thank you for sharing your experience with us! We're happy you had a good experience with Nick and hope to see you again in the near future.

September 14, 2023

The dealership is great and everyone out there is cooperative. Alex is really great and even he responses on time to my inquiries even out of the office hours or when he is off his shift. More

by wayessa.bula2009
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Yablonskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

wayessa.bula2009 responded

Thank you all for your support.

September 14, 2023

Good Communication, Explained the continuation of the two-year warranty program. Will be stopping in for service again at my required mileage checkup. More

by dchughes413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
Sep 20, 2023 -

Luther Brookdale Toyota responded

Thank you for the 5-star review and positive words!

September 14, 2023

Service work done well. Was given detailed information on nature of problem and repair plan. Have used this service department for many years...at least 40...and can say une More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Green in Service Dept.
Sep 20, 2023 -

Luther Brookdale Toyota responded

Thank you for the kind words and positive review, Jerry! We look forward to working with you again in the future.

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