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Luther Brookdale Toyota
Brooklyn Center, MN
2,048 Reviews
Welcome to Brookdale Toyota! Located on the corner of 694 & Brooklyn Blvd. - You can't miss us! With over 37 years of serving customers in the Northern Suburbs, Brookdale Toyota is prepared to meet all of your automotive needs. Whether through our award winning Service Department or outstanding Sales Team, we are here, ready, and able to help.
For appointments, call (763) 331-6700
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,048 reviews
January 13, 2016
Great service department This location has been doing the routine maintenance on my 4Runner for a couple of years now. Always professional, accommodating, happy, and generall This location has been doing the routine maintenance on my 4Runner for a couple of years now. Always professional, accommodating, happy, and generally a very welcoming place. Will continue here for years to come! More
by 4Runner Lover
January 12, 2016
Poor service Do not visit this dealership if you desire any sort of customer service. They will provide none even when they damage your vehicle. The general manage Do not visit this dealership if you desire any sort of customer service. They will provide none even when they damage your vehicle. The general manager was not receptive. I paid for an oil change and damaged my vehicle in the process. After pointing this out, I still wasn't even offered an apology. Save yourself the headache and avoid this place at all costs. It will save you time and money. More
by Dylanfreund
Employees Worked With
Ron Murray/Steve miller
January 10, 2016
Great! I can't judge mechanical work; however the service and hospitality is wonderful. Have always been treated like royalty! The waiting room very comfo I can't judge mechanical work; however the service and hospitality is wonderful. Have always been treated like royalty! The waiting room very comfortable and accommodating. And free treats! More
by goofy77
January 06, 2016
2 hour wait because no one told me to check in 1st visit to the dealership to get an oil change. I went directly to the waiting room and sat and sat and sat for hours. 1st visit to the dealership to get an oil change. I went directly to the waiting room and sat and sat and sat for hours. More
by MinnesotaMom
Employees Worked With
Don't remember
January 05, 2016
Smooth I went to get an oil change and the everything went smoothly. The waiting area had tables so I could get some work done while I waited. I went to get an oil change and the everything went smoothly. The waiting area had tables so I could get some work done while I waited. More
by starcar153
Employees Worked With
Nick Paulson
January 02, 2016
"A good place to do business" Worked with Ann Scherer on leasing a new Toyota. Ann took care of us throughout the process and, we went home with a 2016 Camry. Had a very good "new Worked with Ann Scherer on leasing a new Toyota. Ann took care of us throughout the process and, we went home with a 2016 Camry. Had a very good "new car" experience at Luther Brookdale! More
by lease, gordy1950
Employees Worked With
Ann Scherer
January 02, 2016
My positivr 1st 2016 service I came to the dealership without an appointment with an emergency that my passenger side windows would not close after leaving open on a cold morn. I I came to the dealership without an appointment with an emergency that my passenger side windows would not close after leaving open on a cold morn. I expected a serious problem but was informed reinserting the fuse and unlocking the window lock that it works perfectly. The rep suspects it might have originally froze and and worked after warming up or just a window lock issue. I believe it probably was my fault but he gave me other possibles. The fact there was no charge for the work ,along w a free car wash, made me feel very special and very happy to be one of your customers. What started as a bad way to start 2016 , was made positive by your service. Thankyou More
by james123
Employees Worked With
SCHIWA YANG
January 02, 2016
Great Experience Wonderful service today while we purchased our car and got our old Toyota serviced. Our Saleswomen Ann was awesome. Please see her for a smooth shoppi Wonderful service today while we purchased our car and got our old Toyota serviced. Our Saleswomen Ann was awesome. Please see her for a smooth shopping experience. More
by VanDriver
Employees Worked With
Ann Scherer
January 01, 2016
Great experience throughout the buying process I initially stopped into the dealership just to take a look at the vehicles and get a better idea of what I wanted. Lynn Floyd worked with me to help I initially stopped into the dealership just to take a look at the vehicles and get a better idea of what I wanted. Lynn Floyd worked with me to help narrow down my choice. He was great, no pressure, and gave me really good things to think about when making my decision. When we test drove he was also very knowledgeable about the vehicles and which features were really what I would care about. When I went back to make my purchase, Lynn was with another customer so I worked with Sara Davis. She was just as great! She helped me through the test drive and weighing the decision between the two cars I was choosing between. The person I worked with to finance the vehicle was also incredible helpful and patient. We worked through a few different scenarios to get to a monthly payment I was happy with. Ultimately, I chose a Hybrid Camry and I absolutely love it. I've had the car for 3 months now and love driving it. Plus it looks really good. Thanks for all of your help! More
by MPear3
Employees Worked With
Sara Davis, Lynn Floyd
December 31, 2015
Josh T is the best. overall best service dept Josh in service is awesome. Always gives opinion on what needs to be done now or later and techs get it right the first time Josh in service is awesome. Always gives opinion on what needs to be done now or later and techs get it right the first time More
by Mark is a happy customer
Employees Worked With
the entire service dept is great
