Luther Brookdale Toyota

Proud Toyota Owner I bought a used vehicle here in 2010 and returned to purchase a brand new vehicle 5 years later. They keep well maintained vehicles and the service de I bought a used vehicle here in 2010 and returned to purchase a brand new vehicle 5 years later. They keep well maintained vehicles and the service department does very good work. More

Service Department is the BEST!!! We have had our cars serviced at the Luther Brookdale Toyota in Brooklyn Center for many, many, many years. EVERY time we go into the service departm We have had our cars serviced at the Luther Brookdale Toyota in Brooklyn Center for many, many, many years. EVERY time we go into the service department, we are greeted with a smile and everyone is extremely helpful AND KNOWLEDGEABLE!!!! We have also purchased all of our cars at this location and had them all serviced on a regular basis at this location. We pass MANY car dealerships on our way to this Toyota location in Brooklyn Center (including other Toyota dealers) and we would NEVER go anywhere else for our cars and service!! We have recommended many of our family & friends to get their cars serviced here and they are just as pleased as we are with the quality of service and their high respect for customer care. Also, the customer waiting area is BEYOND awesome and makes waiting for service on our cars to be relaxing and stress-free! We can't thank you enough for the awesome service my husband and I have had for so many years!!!! More

Great service I live closer to the Maplewood Toyota, but they don't even pick up their main phone. Service, is timely, friendly, and affordable Nathan was very he I live closer to the Maplewood Toyota, but they don't even pick up their main phone. Service, is timely, friendly, and affordable Nathan was very helpful More

Fantastic Customet Service They are easy to work with and always professional! Josh my service technician took great care to make sure I was happy and well taken care of. Grea They are easy to work with and always professional! Josh my service technician took great care to make sure I was happy and well taken care of. Great place to have service done on a vehicle. It's a plus to have a washed car when you come to pick it up. More

Best service ever! Enrique was amazing! It took me a long time to make my decision on a vehicle but he was there and patient every step of the way. This was my first tim Enrique was amazing! It took me a long time to make my decision on a vehicle but he was there and patient every step of the way. This was my first time buying a new car and all of my fears were erased when I sat down with Enrique. He answered every question with a very real world answer and I never once felt I was being taken advantage of. I would recommend his service to anyone I know. Thanks again Enrique! More

Appreciative and Satisfied I called Enrique about looking at a used, midsized sedan car. Previously this dealership had sent me out a notification about buying my used but stil I called Enrique about looking at a used, midsized sedan car. Previously this dealership had sent me out a notification about buying my used but still very capable Toyota. However, I had some reservations because I liked the vehicle in most respects. There were certain aspects of a vehicle purchase transaction I was to learn about with Enrique's gentle, Yet my current 2008 car had been digging progressively further into my pocket for normal repairs at its age and mileage, With Enrique's (and Bob Herrmann's capable and customer-focused help, I came to see that leasing a new vehicle would be the best way to go. Yes, I am paying more, but if I add all the repairs I made to the Scion that I'd purchased used, the payments would be much closer in range, This was an eyeopener. In addition, I brought a certain amount of negative equity to the table, which we are going to work out in a relatively short period of time. This is all with the great levels of service that I've become accustomed to from Shiwa and others in Service, all on my schedule! Enrique never flaunted it in the least (because he is well-mannered and graciously adult), but he can handle any quesions of an average auto consumer's level with a seasoned expert's adeptness. Of course, I would expect him to know the sales side but he partakes of a favorable combination of sales/people skills and technical expertise. Furthermore, he expresses himself well and is quiet and never rushes the buyer's decision. He works well with his colleagues, bringing Amanda (his supervisor) over to meet me and enter the conversation concerning my makes or breaks in fulfilling a mutually acceptable contract. Equal respect and balanced bargaining power were never issues here, Bob was courteous and his good-natured ease with the financial side, along with his popularity among customers (whose opinion I shared) made my visit to his office pleasant when it could have been stressful and unpleasant. I felt comfortable that these employees were trusted by the dealership and that they felt comfortable and not constrained to reach satisfactory terms with me, a customer who has bought from Luther before. All in all, I was grateful and trust I shall continue to be, with my sophisticated and quietly dignified Camry. Thank you, Luther! More

Excellent! Abdi was great! Super nice guy! Helped us pick out a new Toyota Rav 4, which I have grown to love in the last few months. Thanks for everything you ar Abdi was great! Super nice guy! Helped us pick out a new Toyota Rav 4, which I have grown to love in the last few months. Thanks for everything you are a excellent salesperson Abdi! More

service Department Always an enjoyable experience bring car in for service. I enjoy the pleasant waiting area with coffee and donuts and a paper to read and TV. Always an enjoyable experience bring car in for service. I enjoy the pleasant waiting area with coffee and donuts and a paper to read and TV. More