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Luther Brookdale Mitsubishi - Service Center

Brooklyn Center, MN

4.2
564 Reviews

564 Reviews of Luther Brookdale Mitsubishi - Service Center

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September 02, 2023

Christian was very helpful and explained everything clearly. He was friendly and service-oriented. The work was done quickly. More

by rbitzan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian
September 01, 2023

Fantastic customer service, very pleased with service, great display of communication skill. Staff Christin was welcoming, kept me updated throughout the entire process. More

by OCHEALI2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2023

Nice new waiting area in a new location. Unfortunately, the service level is not there anymore. Between the inattentive and unmotivated service advisor and the careless tech who could even More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2023

2nd time driving up to get key made and then dropped something on our car while servicing it. Car is 3 months old. More

by cfriesenplumb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
James Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2023

Prompt service. Friendly employees. Good work. I appreciate their efforts to get me back on the road quickly. More

by NBOTCHWEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2023

Great customer service and great support loved my experience at my last visit that’s guys keep up the good and keep smiling More

by ELSAIEDHALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2023

Fast friendly and a good value. Exceeded my expectations. Will definitely go back. Very satisfied More

by rj23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2023

Very pleased with the service writer, clear understanding of items to be completed. The veg was ready as explained and the pop corn was great? More

by joliverdizon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2023

This was by far the best visit we have ever had at a dealership. Everyone was friendly and helpful. More

by emmateske
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2023

Waiting room was clean and appreciated the complementary snacks. They were also quick with their service. More

by j.stern.317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
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