Luther Brookdale Mitsubishi - Service Center
Brooklyn Center, MN
565 Reviews of Luther Brookdale Mitsubishi - Service Center
Complete difference between quote and actual I was quoted for the goodyear assurance tire for $176 each out the door and thats $756 total and at the counter it was $219 each and $942 total and sh I was quoted for the goodyear assurance tire for $176 each out the door and thats $756 total and at the counter it was $219 each and $942 total and she said that includes alignment and balancing the tires. I gave her a 15% coupon or $100 max off $599 or more. At the end, i ended up paying $1054 and that includes the tires, oil change and the air filter which she told me will cost about $60. She also said she could not use the coupon i gave her but she gave me about $177 miscellaneous discount out of $157 miscellaneuos charge. The accounting to me does not add up. More
Love the new facilities! The new dual location is very easy to find and simple to get to. I love the new facilities. Also the service was both quick and fantastic. The new dual location is very easy to find and simple to get to. I love the new facilities. Also the service was both quick and fantastic. More
Much Improvement I hadn't been back for service at this dealership for 3 years due to a bad customer service experience but I wanted them to address some issues and pr I hadn't been back for service at this dealership for 3 years due to a bad customer service experience but I wanted them to address some issues and prepare my car for winter. Jen Peterson and her team did a great job. I am now willing to return there for my car service. Thank you!! More
Friendly staff clean new building Friendly staff keeps you updated at all stages. Love the new building nice and clean. Coffee and popcorn were delicious. Work done on the car withou Friendly staff keeps you updated at all stages. Love the new building nice and clean. Coffee and popcorn were delicious. Work done on the car without issue. Fast service. More
Awesome Took my car in for oil change, was very satisfied by how quick and efficient the technician and service advisor worked together to get my vehicle done Took my car in for oil change, was very satisfied by how quick and efficient the technician and service advisor worked together to get my vehicle done! More
Great company! Service was great and reliable. I hope they will keep this level of quality. Customer always expect nothing but excellence and I found at this place. Service was great and reliable. I hope they will keep this level of quality. Customer always expect nothing but excellence and I found at this place. More
Exceptional service Jen, was absolutely wonderful to work with! Everything was taken care of promptly. Thanks for the great experience and perfect care. See you soon with Jen, was absolutely wonderful to work with! Everything was taken care of promptly. Thanks for the great experience and perfect care. See you soon with my other Outlander. More
Excellent Service, no complaints. Every one is so friendly at the dealership, they always let you know what's going on with your vehicle so you know what to expect. Every one is so friendly at the dealership, they always let you know what's going on with your vehicle so you know what to expect. More
clean new facility. Easy in and easy out. The new facility was easy to locate. I was able to drop my vehicle off and as promised it was done on time. When I returned they were prompt with si The new facility was easy to locate. I was able to drop my vehicle off and as promised it was done on time. When I returned they were prompt with sign-out paperwork and helping me get new batteries for the keys PLUS...found me a sales team member to set-up my cell phone for hands-free use. Definitely recommend for friendly and prompt service! More
Great Service and Super Easy I was a bit disappointed when the car I had just recently purchased needed the brakes to be serviced, but I was really happy with the process. I calle I was a bit disappointed when the car I had just recently purchased needed the brakes to be serviced, but I was really happy with the process. I called to see if they could fit me in same day to take a look at the brakes and they were able to accommodate. They recently moved to a renovated space which was really comfortable. After the initial diagnosis they needed to keep my car the rest of the day, so they provided a shuttle for me to and from my office downtown. Luckily I was still under my warranty, so they replaced more than just the broken parts and it was all covered. I got back around 5 and it was ready to go. Overall very happy with my service! More