Luther Brookdale Mitsubishi - Service Center

Service Jen was very helpful. Always treated great by all the staff. Very respectful and friendly. Very nice new location.. wait time was just as promised. Jen was very helpful. Always treated great by all the staff. Very respectful and friendly. Very nice new location.. wait time was just as promised. More

1st time at new place Always a good experience. People actually seem to "give a darn" about doing a good job and making the customer comfortable and satisfied. Other plac Always a good experience. People actually seem to "give a darn" about doing a good job and making the customer comfortable and satisfied. Other places I have been to don't seem to really care. Just get 'em in and out. Makes me actually look forward to my next service date. More

Great service! Accommodating and great service. Detailed and comprehensive too. They were welcoming and explained the services as well as the accommodations. Were al Accommodating and great service. Detailed and comprehensive too. They were welcoming and explained the services as well as the accommodations. Were also thorough and on point with follow ups. More

Great!!! Overall great service from start to finish. Making the appointment over the phone to dropping off the car and picking it back up. All a breeze. Overall great service from start to finish. Making the appointment over the phone to dropping off the car and picking it back up. All a breeze. More

Great staff! Helpful and friendly staff - went over and above to fix an additional problem we asked about at the last minute. Technician took extra time to unlock Helpful and friendly staff - went over and above to fix an additional problem we asked about at the last minute. Technician took extra time to unlock the phone pairing system. More

Zero Stars They did a terrible job replacing cooler limes, after two attempts to replace, the Cooler lines are still leaking according to the dealership I use fo They did a terrible job replacing cooler limes, after two attempts to replace, the Cooler lines are still leaking according to the dealership I use for repairs. No further repair is being offered so I have to replace the cooler line again despite them being replaced 2 times in 7 months. Terrible service they don’t honor their own warranty on their own work. More

Car engine light service Very professional service by all involved in my car repair! I have Jen Peterson’s card... I believe she was in service but I don’t see her listed bel Very professional service by all involved in my car repair! I have Jen Peterson’s card... I believe she was in service but I don’t see her listed below but she gave me excellent customer service in every way. Jen was professional and friendly! More

Great The staff was great. They took care of all my concerns. Jen honored the coupon I had. They fixed an issue with my wiper blade from work done on a reca The staff was great. They took care of all my concerns. Jen honored the coupon I had. They fixed an issue with my wiper blade from work done on a recall. More

Service Light Soon Light On Purchased a used vehicle from Abi at the dealership a couple weeks before the SES light came on. Brought the vehicle to the Service Dept and they were Purchased a used vehicle from Abi at the dealership a couple weeks before the SES light came on. Brought the vehicle to the Service Dept and they were very friendly. Jen assured me of the bad gas issue which more than likely popped the code and answered all my questions along with procedures to get the SES light to stay off. I enjoyed the entire experience from purchase to Service and feel comfortable bringing my vehicle here and trust their work. More

Complete difference between quote and actual I was quoted for the goodyear assurance tire for $176 each out the door and thats $756 total and at the counter it was $219 each and $942 total and sh I was quoted for the goodyear assurance tire for $176 each out the door and thats $756 total and at the counter it was $219 each and $942 total and she said that includes alignment and balancing the tires. I gave her a 15% coupon or $100 max off $599 or more. At the end, i ended up paying $1054 and that includes the tires, oil change and the air filter which she told me will cost about $60. She also said she could not use the coupon i gave her but she gave me about $177 miscellaneous discount out of $157 miscellaneuos charge. The accounting to me does not add up. More