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Luther Brookdale Mitsubishi - Service Center

Brooklyn Center, MN

4.2
564 Reviews

564 Reviews of Luther Brookdale Mitsubishi - Service Center

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January 28, 2020

Excellent work by Justin! He and his team are excellent to work with. I will definitely be back. Thank you for such great service justin! More

by brianfredrickson
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin
Jan 31, 2020 -

Luther Brookdale Mitsubishi responded

Thank you! We appreciate your review and your business.

January 28, 2020

My first visit at the new dealership was very impressive. I was greeted and I was treated with good customer service. My wait time was less than a hour. More

by PACOUNCE1
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Sathren
Feb 01, 2020 -

Luther Brookdale Mitsubishi responded

Thank you so much for entrusting us with your vehicle. We really appreciate it.

January 25, 2020

Service was great as usual! Technician Sota has done an incredible job as always especially on his inspections.. kevin is also very helpful and dependable when asked about questions regarding about the veh More

by MINNESOTALEE94
Recommend Dealer
Yes
Employees Worked With
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mandy Mikolichek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Cogswell, Kevin Tran
Jan 25, 2020 -

Luther Brookdale Mitsubishi responded

Thank you so much for your loyalty, business and review. We truly appreciate it.

January 18, 2020

Nice place, Nice People Fast service, nice people to talk with, take care of the needed items and tell you what other things are due such as tire rotation, etc. More

by Ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandy Mikolichek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2020 -

Luther Brookdale Mitsubishi responded

Thanks Ron. We appreciate your business, your review and entrusting us with your vehicle. Thank you.

January 10, 2020

No-fear Auto Service I hate visiting auto service businesses because I don't know much about cars. My brakes were occasionally squeaking. Jen told me my brakes were in ver More

by JLFINCK0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jen
Jan 11, 2020 -

Luther Brookdale Mitsubishi responded

Thank you so much for sharing your experience. We really appreciate your business, or at least attempt at your business :).

January 10, 2020

Service was great! However the mechanic did not check the specs on the tires (we put on bigger tires than the original) and lowered pressure. More

by manilavang705
Recommend Dealer
Yes
Employees Worked With
Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2020 -

Luther Brookdale Mitsubishi responded

Thank you for your business, and sharing your experience. It served as a great reminder. Thank you!

January 08, 2020

Your new dealership looks nice but much less personable than the old one. The people we have worked with before are all in the other side than the Mitsubishi. This visi More

by Rph53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Walczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2020 -

Luther Brookdale Mitsubishi responded

Thank you for sharing your experience. We are sorry it did not meet your expectations. From the sound of it, it certainly doesn't meet our expectations. On the bright side, Chad Walczak is still here, and does sell Mitsubishis, so please ask for him the next time you are in. If there's anything you could share with us to allow us to get better, our General Manager, Adam, would love to hear from you. Please feel free to call the dealership and ask for him.

January 04, 2020

Sluggish battery My battery, 3 yrs old, barely started my car. I called service ctr, they said to come in for a battery test. They fit me in, found that battery had More

by SINGLETON2436
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2020 -

Luther Brookdale Mitsubishi responded

Thanks for the 5 star review, and entrusting us with your vehicle. We really appreciate your business and loyalty.

January 03, 2020

Fantastic Customer Service I always bring my Mitsubishi Mirage to Luther Brookdale Mitsubishi for servicing for almost 19 years, no matter what. Since my previous advisor retire More

by Stephen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Tran
Jan 07, 2020 -

Luther Brookdale Mitsubishi responded

Thanks Stephen. We really appreciate your business and loyalty? You sound like one of our longest Mitsubishi customers, we love that!

January 03, 2020

Awesome service I’ve always been happy with the service received at Brookdale! My husband wishes he bought from here! we first went to the White Bear Lake Mitsubish More

by NICHA121211
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jen Peterson, Moses Anariva, Dan Nelson
Jan 07, 2020 -

Luther Brookdale Mitsubishi responded

Thank you so much. We are so glad that we earned your business and your loyalty. We appreciate you.

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