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Luther Brookdale Mitsubishi - Service Center

Brooklyn Center, MN

4.2
564 Reviews

564 Reviews of Luther Brookdale Mitsubishi - Service Center

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March 01, 2020

Very friendly dealership with some awesome sale reps and great finance people. Management always goes above and beyond! Would recommend this place to anyone- they know how to treat you! More

by Carowner
Recommend Dealer
Yes
Employees Worked With
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Dreckman, Dan Nelson, Ashlee Stachowski
Mar 14, 2020 -

Luther Brookdale Mitsubishi responded

Thank you so much. I think you just became our new spokesperson.

February 23, 2020

Jen kept me well informed every step of the way. She was pleasant, knowledgeable and professional. Even when scheduling Jen made sure I was aware of the costs and time needed to complete my service needs More

by UPWARD
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jen
Feb 23, 2020 -

Luther Brookdale Mitsubishi responded

Thank you for the great review, and entrusting us with your vehicle. We appreciate your business.

February 22, 2020

Good service, fast and efficient. They told me the issues, what parts had to be ordered and what the cost would be. No hard sell here. More

by rauchlaura
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2020 -

Luther Brookdale Mitsubishi responded

Thank you so much for entrusting us with your vehicle. We appreciate your business.

February 15, 2020

Oil Change It was an awesome experience. New area was clean and offer of drinks and snacks was really nice. I always have good friendly service there. More

by kmmie63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2020 -

Luther Brookdale Mitsubishi responded

Thank you for entrusting us with your vehicle. We really appreciate it.

February 08, 2020

Excellent service! Took an hour like they said it would. I’m happy! Also glad to have a courtesy car ready for me, although I didn’t like how it smelled like cigarettes in it. More

by NEYLIIS
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin and Eric.
Feb 13, 2020 -

Luther Brookdale Mitsubishi responded

Thank you so much for entrusting us with your vehicle and sharing your experience. We will look into that service loaner. Thank you for bringing that to our attention.

February 04, 2020

Justin was great at getting all work completed in a timely manner and kept me up date on its progress. Also went over everything and highlighted areas to keep an eye on. More

by munawar
Recommend Dealer
Yes
Employees Worked With
Justin Sathren
Feb 07, 2020 -

Luther Brookdale Mitsubishi responded

Thank you so much for allowing us to earn your service business. We appreciate it.

February 04, 2020

Brake Service Done Right Needed rear brakes replaced. Had some initial problems with parts but Justin made it right. Justin really made the entire service experience great. Lo More

by joeltjohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Sathren
Feb 07, 2020 -

Luther Brookdale Mitsubishi responded

Thank you for sharing your experience and entrusting us with your vehicle.

February 04, 2020

Excellent service I am very satisfied with their service I am happy to recommend them thank you so so so much for your good services More

by SENSET589
Recommend Dealer
Yes
Employees Worked With
Sean Mahbubani
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mandy Mikolichek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Dreckman
Feb 04, 2020 -

Luther Brookdale Mitsubishi responded

Thank you so much for your great review regarding our service department, and entrusting us with your vehicle. We appreciate it.

January 31, 2020

We loved buying cars from you guys but after this i am not sure the service person at the desk was un real didn't want to help me at all was rude both at drop off and pick up.I am also in customer servi More

by MELINDAHASTINGS4
Recommend Dealer
No
Employees Worked With
Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Sathran
Feb 01, 2020 -

Luther Brookdale Mitsubishi responded

Although we never like to hear that we didn't exceed our guests expectations, we appreciate you letting us know. We would definitely like to make it right for you. Please accept a call from one of our managers next week, so we can address the issue and improve where we were lacking. We do appreciate your business.

January 30, 2020

OIl change I called at the last minute since I had the day off and was able to get in right away. I was met with a smile and a welcome. The service center is n More

by IRENE.JENNRICH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dallas Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashlee Stachowski
Jan 31, 2020 -

Luther Brookdale Mitsubishi responded

Thank you so much. I'm glad we could accommodate you. We appreciate you entrusting us with your vehicle.

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