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Luther Brookdale Mitsubishi - Service Center

Brooklyn Center, MN

4.2
564 Reviews

564 Reviews of Luther Brookdale Mitsubishi - Service Center

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March 28, 2020

Car Service Got my oil changed, tire rotation and they fixed my tire leak issue all in one visit. The service was fast and would highly recommend. More

by nickperrotte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Tran
Mar 28, 2020 -

Luther Brookdale Mitsubishi responded

Thank you for entrusting us with your vehicle. We're happy we could be efficient with your time. Thanks.

March 27, 2020

Fantastic Service! Before I could ask a question it was already answered. Very professional group! Thank you for making me feel comfortable in these questionable times More

by ruth.weibel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Tran
Mar 28, 2020 -

Luther Brookdale Mitsubishi responded

Thank you for entrusting us with your service needs. We really appreciate your business.

March 26, 2020

Just had my 18 Outlander Sport worked in for a ignition issue. Was told they replaced some gaskets to fix the issue which didn’t help one bit. Sad that you have to pray every time turning the key that it More

by NICHA121211
Recommend Dealer
No
Employees Worked With
Dallas Adams
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2020 -

Luther Brookdale Mitsubishi responded

Thank you for sharing your experience. Although it's never the kind of thing we want to hear, we are glad you said something, so we have the opportunity to make it right. Since we don't have access to your name or phone number with your DealerRater ID, please call the dealership and ask to speak with our General Manager, Adam. He will want to see what he can do to rectify the situation.

March 20, 2020

Great service, good deals, honest, great cars, great warranty, I own 2 Mitsubishi. My service advisor was great. I will always come back to this location and I am loyal to Mitsubishi. More

by mattemstein
Recommend Dealer
Yes
Employees Worked With
Jason Hall
Mar 23, 2020 -

Luther Brookdale Mitsubishi responded

Thank you for entrusting us with your vehicle, and for your loyalty. We appreciate it.

March 18, 2020

Great service! Met me at my car, took me into the service area, was very genuine, sincere and willing to have me be comfortable with the price of my service. Then showed me around the new showroom. More

by ckanten
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Hall
Mar 19, 2020 -

Luther Brookdale Mitsubishi responded

Thank you so much for your business and the great review. We really appreciate it.

March 15, 2020

Very welcoming, efficient, said service would take an hour and it was exactly an hour, and very comfortable waiting area! Woman in service department was very friendly and helpful. Can’t remember her n. More

by cindy_skaalure
Recommend Dealer
Yes
Employees Worked With
Can’t remember her name.
Mar 16, 2020 -

Luther Brookdale Mitsubishi responded

Thank you so much for entrusting us with your vehicle. You probably worked with Jen in service. We will let her know. Thank you.

March 12, 2020

Thanks for helping me out I appreciate your time. I feel much better now and have a more accurate plan for upcoming maintenance on my car. Thank you for your time. More

by JESSIE555417
Recommend Dealer
Yes
Employees Worked With
Ross Haugen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Dietz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager Mandy, Jon Sicsik
Mar 14, 2020 -

Luther Brookdale Mitsubishi responded

Thank you for the 5 stars. We appreciate your business.

March 11, 2020

Great service, great facility, they even have the option to give me a Lyft if needed. The only bad part is that I needed to submit a long review. More

by jake_stow
Recommend Dealer
Yes
Employees Worked With
Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin
Mar 12, 2020 -

Luther Brookdale Mitsubishi responded

Thanks Jake. We are actually working with DealerRater as we speak to ask them to remove the 25 word requirement. Other than that, and most importantly, thank you for your business, and we are glad your experience was great when you were here.

March 06, 2020

Good! Friendly, Helpful, & very Courteous, efficient, knowledgeable, & honest. I like that they wash our car & they go through the car very thoroughly with More

by momnpops2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandy Mikolichek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serivce Advisor: Justin Sathren & Technician: Anthony Cloutier
Mar 12, 2020 -

Luther Brookdale Mitsubishi responded

Wow, that's a lot of adjectives, but we'll happily take all of them. Thank you so much!

March 04, 2020

quick and efficient Justin was friendly and courteous. The work was done in the time expected. Waiting area was clean and comfortable. Glad to have my recall dealt with e More

by SHERLOCK47
Recommend Dealer
Yes
Employees Worked With
Justin in Service
Mar 12, 2020 -

Luther Brookdale Mitsubishi responded

Thank you so much for sharing your experience and entrusting us with your vehicle. Thanks!

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